To our valued Leidos candidates:

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Job #: R-00088522
Location: Remote, US
Category: Health Science
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: Yes, 100%
Clearance: ADP2 / IT2
Referral Eligibility: Ineligible
Group: Health

This job posting is no longer active.

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Description

Job Description:

Licensed inTransition Coach Managers work remotely supporting inTransition Coaches and Coach Specialists who provide coaching to military members and Vets across services throughout the Defense Health Agency (DHA), Research and Development Directorate (J9), Psychological Health Center of Excellence (PHCoE).

The DHA PHCoE inTransition program is a critical program to provide a Transition Support Contact Call Center Program (operationalized by the name “inTransition”) to transitioning service members or veterans who are currently receiving psychological health care (i.e, mental health care or behavioral health care) and wish to receive care at their new destination or with a new provider in their same location or wish to initiate psychological health care for the first time

Primary Responsibilities

The inTransition Coach Manager (CM) is a professional, trained, and licensed mental health care provider and serves as liaison manager between the InTransition Coaches\Coach Specialists and the inTransition Deputy Program Manager. The CM will develop and lead inTransition Coach/Coach Specialist training, quality control, incident report reviews, coach performance, best practices, case assignment and procedural documentation. The CM Lead will also represent the Coaches\Coach Specialists in program meetings as required.

The position includes 75% management duties and 25% Coaching duties to include a reduced client load.

Skills & Abilities:

  • Experience managing teams including evaluating performance and providing feedback

  • Exceptional ability to multi-task and organize data\information

  • Strong computer skills

  • Strong analytic skills and ability to represent finding in comprehensive reports

  • Critical thinking skills

  • Strong written and verbal communication skills

Tasks:

  • Accountable for managing coach and coach specialist performance

  • Assist program managers with development of best practices and resources

  • Lead coaching staff onboarding and training of team members

  • Provide follow up training and feedback for team members with documentation and use of SN platform for case management

  • Develops and maintains workflow and standardized processes

  • Lead contact to PM/DPM/Call Center Manager for Coach concerns and processes

  • Update/organize Coach and Coach Specialist schedules with final approval by Venesco PM/PM

  • Complete or assign follow up Critical Incident call within 1 business day of critical incident for unassigned SMs, review coach follow up to critical Incident reports if coach was assigned and submit to COR

  • Manage Coach caseloads and assigning of new and escalated cases

  • Ensure cross coverage for team’s PTO

  • Complete Quality Control Checks to ensure best practices

  • Evaluates weekly performance reports and works with coaches\coach specialists to reduce barriers to success, coordinates training for improved performance, alerts Venesco to performance issues

Basic Qualifications

  • Bachelors degree or equivalent experience

  • Must hold an Independent License as a Mental Health Professional (social work, psychology, marriage and family therapy, behavioral health counseling)

  • Must possess at least 3 years’ experience managing licensed professionals in the mental health field.

  • Must possess at least 3 years experiencing developing professional teams to reach and maintain established performance measures

  • Must possess at least 5 years’ experience delivering face-to-face mental health care and have demonstrated clinical experience in care management, motivational interviewing, and crisis counseling.

  • Must have experience training staff

  • Must have experience developing comprehensive reports

  • Must have Intermediate technology skills with strong command of word processing, excel, and electronic database platform navigation

  • Ability to multitask including online resource sourcing, completing forms and initialing electronic communications while in-session talking to client

Preferred Qualifications

  • Experience with Veteran population

  • PMP or Agile training

  • Experience working on a Government Contract within some level of management capacity

Pay Range:

Pay Range $46,150.00 - $71,000.00 - $95,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Remote

Covid Guidance

In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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