Regional RMA Coordinator

Description

Job Description:

The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. Travel to various customer sites domestically and internationally as required.

SES is comprised of three divisions to align with our customers’ missions and needs:

• Aviation Solutions

• Ports & Borders

• Global Services

This sub family is responsible for planning, organizing, securing and managing resources to bring about the successful completion of specific program goals and objectives. Duties may include ensuring that all programs run within scope, time, and budget constraints. This sub family also interfaces with task and functional leaders, subcontractors, and support personnel.

Primary Responsibilities:

• Prepare and report on all Return Material Authorization (RMA) activities within the specified region.

• Perform on-site audits of parts locations to include verification of local stocking levels and parts needing to be returned.

• Takes part in efficiency improvement efforts with the service team

• Seeks out and coordinates with vendors for service activities typically at Airports within the US

• Travel to airport locations within the assigned region to effect parts / spares RMA process improvements

• Work closely with regional operations managers, area managers and supply chain to ensure that spares shipped to the field are returned within allotted timeframe.

• Update CRM system with return information for tracking

• Work in the ERP system to track RMA requirements

• Assist in preparation of regularly scheduled reports

• Other Administrative / service duties as required

Basic Qualifications:

• Project coordination experience preferred

• MS Office proficient

• Must be able to obtain TSA eQIP certification

• Typically requires high school diploma or equivalent and 3 – 5 years of prior relevant experience.

Preferred Qualifications:

• Experience with Hold Baggage installation projects

• Salesforce CRM

• CostPoint ERP

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Remote

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 47,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.   For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.