Are you ready to make an impact and join a creative, forward-thinking team? We’re looking for innovators and forward-thinkers to help us do great things.
The Leidos DES (Defense Enclave Services) team is supporting an extensive digital modernization program critical to DISA and Fourth Estate Agencies.
Leidos currently has openings for Desktop Support Engineers to work at Ft. Meade, MD.
The Defense Enclave Services contract will unify the DOD Fourth Estate Defense Agencies and Field Activities’ common use information technology systems, personnel, functions and program elements under the direction of DISA’s Fourth Estate Network Optimization program office.
•Must hold an active Secret security clearance. (US Citizenship required)
•Manage IT system infrastructure and any processes related to these systems.
•Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area end user related functions.
•Provide support for implementation, troubleshooting, and maintenance of IT systems.
•Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
•Provide Tier 1 problem identification, diagnosis, and resolution of problem.
•Provide support for the escalation and communication of status to agency management and internal customers.
•Effectively communicate and directly engage with customers and colleagues.
•Hands-on diagnose network related issues.
•Work independently to resolve technical issues in a dynamic environment.
•Focus on superior customer satisfaction.
•Bachelor’s degree and 4+ years of experience; additional years of directly applicable experience may be accepted in lieu of a degree.
•Demonstrated technical experience and understanding of virtual and physical support systems
•Able to demonstrate an analytical and systematic approach to technical challenges
•Active Directory Systems Administrator experience
•Familiarity with System Center Configuration Manager (SCCM)
•Virtual Storage experience
•Experience working within ITIL framework
•Must have CompTIA Security+ or DoD 8570 Level II equivalent certification.
External Referral Eligible
Pay Range:Pay Range $65,000.00 - $100,000.00 - $135,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Covid Guidance for the US
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.