Mobility Communications Analyst

Description

Job Description:

The Defense Group at Leidos currently has an opening for a Mobility Technician to work in our Pentagon and/or Joint Base Anacostia-Bolling (JBAB) offices.  This is an exciting opportunity to use your experience helping the Air Force National Capital Region (AFNCR) Information Technology (IT) mission.  In this mission, we provide IT support to the entire Air Force within the National Capital Region.  Specifically, this position provides support to the Personal Wireless Communication System (PWCS) division.  

Primary Responsibilities:

• Perform mobile device provisioning and profile management in support of AFNCR ITS mobile device users.

• Identify, troubleshoot and develop solutions for complex network and mobile device problems affecting high visibility customers.

• Provide advice, assistance, investigation, coordination, and implementation services for improving or extending existing mobile solutions, or implementing emerging solutions. 

• A successful candidate should demonstrate a proven ability to work independently as well as part of a team.

• Engage customers to determine solution to reported problems for mobile devices and degraded user experience.

• Maintain proper Change Management and analyst documentation.

• Generate ad hoc reports for various levels of management.

Basic Qualifications: 

• Requires a high school diploma or equivalent and 3+ years of prior relevant experience. 

• One or more years of demonstrated experience in DoD 

• One or more years of demonstrated experience in AFNCR ITS 

• One or more years of experience with Blackberry Unified Endpoint Management (BUEM)

• One or more years serving as a certified DISA Purebred Agent

• Proficiency with various Remedy ITSM modules (Incident, Service Request Module, Asset, and CMDB)

• Possess current DoD 8750 certification at IAT level II, Security+ce.

• Possess current active Secret security clearance.

Preferred Qualifications:

• Self-starter with excellent attention to detail skills, data entry skills, and can communicate well.

• Candidate should be a self-starter and have the ability to work independently with little to no supervision.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 47,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.   For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.