Description
Job Description:
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Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and the health industries. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
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This is an opportunity to participate as a subcontract team member to the ISYS Corporation on an IT Service Management Support program. The government program is the National Cyber Range Complex (NCRC) Event Planning Operations and Support (EPOS). Multiple positions are available at the prime contractor’s location in Denver, Colorado. The program requires team members with IT support, software development, and ITIL configuration and deployment management skills as described below. Candidates are required to have an active Secret or above security clearance. ITIL training and experience is a plus.
Primary Responsibilities
IT Configuration and Change Manager - The Change and Configuration Manager (CCM) is responsible for supporting the plan and execution of audits of configuration data and validating the enterprise configuration management items, and database and system accuracy. The CCM is responsible for assessing and analyzing requests for verification and audits. The CCM consults regularly with key Government and project stakeholders to ensure process, procedure and version continuity across multiple locations. The CCM supports configuration verifications, audits and reporting.
IT Release and Deployment Manager - This position supports the delivery of IT service management (ITSM) activities across multiple site locations in support of a large, DoD program. The RDM Manager is responsible for: scheduling baseline and emergency releases, managing deployment to sites, providing training documentation for baseline deployments, establish back-out criteria for the ITSM deployment
Training Coordinator – This position is responsible for: developing training materials within the scope of configuration management such as process guides and use of ITSM-related processes, managing training events at multiple sites, preparing on-line training materials.
JIRA Administrator – The JIRA Administrator is responsible for creating and organizing new projects on the JIRA platform, as well as configuring the layout, design, workflow, and dashboard. The JIRA Administrator designs, manages, and maintains databases, evaluates configuration and access, resolves database performance/capacity issues and performs database recovery and back-up.
Senior Technical Writer - support the development, revision, version control and publication of Enterprise IT service management (ITSM)-related documentation. The Technical Writer is the primary POC on the project Team for: re-write or editing of technical documents, monitoring documentation updates and coordinating with documentation configuration control, support development of charters, support all teams on documentation development and maintenance, create and maintain document templates
Basic Qualifications
Current Government Secret Clearance or higher
Bachelor’s Degree in IT, Computer Science or related field
5 to 12 years experience in the topic field of the position
Preferred Qualifications
Completion of ITIL Foundations certificate is preferred
ITIL Service Management certificates are a plus
Clearance Required:
Requires an active DoD Secret Clearance
Pay Range:
Pay Range - -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 47,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
