To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00092208
Location: Reston, VA
Category: Customer Support
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Night
Potential for Telework: No
Clearance: Secret
Referral Eligibility: Eligible
Referral Bonus Amount: $5,000
Group: Intelligence

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Description

Job Description:

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This position requires the ability to work flexible hours in support of the NOC and is located in Herndon, VA.

Work Schedule is as follows:

Sunday 2200-0630

Monday 2200-0630

Tuesday 2200-0630

Wednesday 2200-0630

Thursday 2200-0630

Primary Responsibilities

  • Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
  • Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
  • Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
  • Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents.
  • Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.

Basic Qualifications

  • Secret clearance with ability to obtain a Top Secret.
  • Bachelor’s degree with 2+ years experience. A High School diploma with an additional 4 years relevant experience may be considered in lieu of a degree.
  • Experience with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
  • Windows 10 and Windows Server 2016 troubleshooting.
  • GOTS/COTS application, installation, configuration, and troubleshooting.
  • Dell Hardware installation, configuration, and troubleshooting.
  • Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
  • The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.

Preferred Qualifications

  • Lifecycle management experience (PC Imaging & Disposition).
  • Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
  • Workstation and Server RAID understanding.
  • Experience with virtualization.
  • Infrastructure equipment troubleshooting such as APC or Eaton UPS’, Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
  • Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
  • Prior experience in a Network Operations Center environment.
  • Cisco and/or Juniper Tier 1 troubleshooting experience.

Pay Range:

Pay Range $46,150.00 - $71,000.00 - $95,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Covid Guidance for the US

In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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