Systems Administrator

Description

Job Description:

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Your greatest work is ahead!

We are in search of a Systems Administrator to join our Mission Partner Environment Services (MPE-S) program to provide on-site support at Fort Meade, MD. As the Systems Administrator, you will organize and direct the configuration and operation of information management systems.

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!

What You'll Be Doing:

You will provide daily system administration to include system and resource optimization, and user assistance. Conduct capacity and performance analysis and provides system configuration change and upgrade recommendations. Increase system administrator efficiency and accuracy via the use of automated tools and scripts, develop system administrator procedures, and conduct system administrator training and skills assessment. 

Primary Responsibilities

• Serves as the initial point of contact for troubleshooting hardware/software PC problems 

• Provides Tier 1 and 2 support for troubleshooting and maintenance of Information Technology (IT) systems, to include Windows Operating Systems, Cisco Routers and Switches, Juniper Firewalls and Type 1 in-line encryptors 

• Manages trouble tickets throughout the ticket lifecycle, ensuring prompt resolution of issues, accurate updates, and customer satisfaction 

• Generate monthly metrics for tickets to track ticket volume, MTTR and other statistics that may be requested by the customer 

• Apply and verify monthly Windows patching of Operating Systems 

• Run SCAP (Security Content Automation Protocol) scans and perform manual STIG checklists on all systems 

• Provides continuous monitoring of network health and systems availability with SolarWinds monitoring software 

• Generate reports from SolarWinds to track historical trends and assist in the analysis of possible improvements 

• Works in a 24x7 operations environment, receiving detailed shift reports upon starting a shift, and providing an updated detailed shift report to the following shift.   

• Execute systems health checks on all systems for the shift reports 

• Provides support for the escalation and communication of status to leadership and internal customers 

• Perform other duties as required. 

Required Qualifications

• Bachelor's Degree in a related discipline (e.g. Computer Science, Computer Information Systems, Math, Engineering) with 7 years of direct experience in the last 10 years. With at least fifteen years of general experience of which ten years is directly related experience, a degree is not required.

• Due to contract requirements, U.S. citizenship is required.

• Must hold an active and current DOD Secret/SSBI clearance and be eligible to obtain TS/SCI eligibility

• Position requires a current DoD 8570 IAT Level II certification

• Technical certification: Microsoft/OS, VMware, CCNA, Juniper, or SolarWinds certification 

Preferred Qualifications

• ITIL Foundations certificate (v3 or ITIL 4) 

• Experience managing a Windows environment, including but not limited to Active Directory, DNS, DHCP, Group Policy 

• VMWare Experience 

• Understanding of Cisco routing and switching 

• Strong experience in system hardening, patching and DoD Security Technical Implementation Guides 

• Certifications in Windows and/or VMWare 

MPES

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.