To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

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Job #: R-00094769
Location: Alice Springs, NT
Category: Proj and Prog Management
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance: Top Secret/SCI with Polygraph
Referral Eligibility: Eligible
Referral Bonus Amount: $5000
Group: Intelligence

This job posting is no longer active.

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Description

Job Description:

The National Solutions Group at Leidos currently has an opening for a Regional Service Delivery Manager to support a client’s requirements in a challenging, dynamic setting located in the Alice Springs Australia area.  The position requires an active TS/SCI with Polygraph security clearance

Primary Responsibilities:

  • Manage and oversees the 24x7 Tier 2 staff support team that provides 24x7 operations and maintenance support to mission systems
  • Manages all aspects of the maintenance team to ensure appropriate assignment of work tasks, responsibilities, and authority level
  • Ensures maintenance policies and procedures are established and followed
  • Plans and de-conflicts staffing requirements
  • Develops and expands a highly skilled staff to improve core competencies
  • Practices and instills the use of Continuous Service Improvement
  • Mentors personnel and implements diversity of thought and diversification of personnel to build an organization capable of sustained growth
  • Interacts with customers to handle service inquiries and problems.
  • Examines customer problems and implements appropriate corrective action to initiate a repair, a return or service the product in the field

Basic Qualifications:

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below

  • TS/SCI with Polygraph is required
  • Requires a BA/BS degree or equivalent experience and 8+ years of prior relevant experience or a Masters degree with 6+ years of prior relevant experience.
  • Generally has 4+ years of experience supervising or leading teams or projects.
  • Experience in a 24/7 operations environment
  • Ability to develop solutions to complex problems that require the regular use if ingenuity and innovation
  • Strong teamwork skills - the ability to interact productively with end users, contract partners, and customers in a diverse team setting
  • Experience leading a team with diverse skill sets
  • Experience in hardware and software maintenance
  • Experience in preparing customer and/or management level briefings
  • Experience with software/hardware maintenance
  • Strong interpersonal skills
  • Ability to work in a fast-paced, collaborative team environment
  • Excellent communication skills and people skills with both technical and non-technical people are essential to the success of this position

Preferred Qualifications:

Candidates with these desired skills will be given preferential consideration:

  • Familiarity with site and customer maintenance processes
  • Familiarity with national systems missions and concepts
  • Continuous service improvement or process improvement experience

Pay Range:

Pay Range $113,100.00 - $174,000.00 - $234,900.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Covid Guidance for the US

In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

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