Leidos is seeking a qualified Information Technology (IT) Network Operations (NetOps) Transport Lead to join our Defense Enclave Services (DES) team, who will support network infrastructure Tier III, Life Cycle Replacement (LCR) and User Migration services, operations and digital modernization to DISA and Fourth Estate Agencies at Fort Meade, MD.
The DES program supports a highly demanding mission and requires support to provide expert technical and professional management support to DISA enterprise Information Technology (IT) services. You will be working in support of a large and complex IT consolidation, migration, and modernization effort towards a Single Service Provider model that provides sustainment, maintenance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of the Department of Defense networks and services.
•Must hold or be able to obtain an active TS/SCI security clearance. (US Citizenship required)
•Monitoring and supervising the activities involved with the daily support of services to all DES infrastructure assets and associated peripherals to include: Network Control Center, Problem Management, Switching, Routing, Perimeter devices (firewalls), Video and VoIP support, Physical Cabling (including Wireless), VIP support, and the Joint Operations Center.
•Maintain current knowledge of technical innovations in technology infrastructure, and work with the team to develop a plan to utilize these technologies as appropriate.
•Develop and maintain effective working relationships with all areas of the organization, groups and personnel with who work must be coordinated or interfaced.
•Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery.
•Review root cause analysis documentation to address performance management and incident correlation issues.
•Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
•Oversee the day-to-day operational infrastructure services provided in support of the Defense Enclave Services (DES) and its customers.
•Oversee the management and supervision of a minimum of ~30 personnel.
•Interface between the customer and DISA leadership and provide input into the management activities.
•Ensure that personnel receive adequate guidance and direction for performing their daily tasks and will be responsible for developing/presenting briefings, preparing correspondence, and preparing project status reports as required.
•Work in a dynamic fast-paced environment that requires team interaction and coordination of efforts.
•Interface with both internal and external executive leadership.
•Ability to lead and work in a matrix organization and communicate effectively with peers, subordinates and program leadership.
•Bachelor’s degree with 10+ years of experience; additional years of directly applicable experience may be accepted in lieu of a degree.
•8+ years’ experience in management of projects/tasks similar in scope and requirements to current program.
•Ability to work with others to coordinate efforts, resolve cross-team issues and communicate changes.
•Excellent briefing, writing, and communication skills.
•Demonstrated hands-on expertise networking technologies and data centers
•Detail oriented and organized.
•DoD IAT II, ITIL foundation, PMP certifications.
•Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members.
•Knowledge of DoD Enterprise Service Management Framework.
•Possess an in-depth knowledge of DoD Enterprise IT policies and procedures.
•Proven ability to influence and mangers of other service support models and supporting teams.
•Ability to manage globally distributed 24x7 operations to include short-notice travel in response to emerging operational issues.
•An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity.
•Proven ability to effectively communicate and work with technical teams and business stakeholders to resolve challenges.
External Referral Eligible
Pay Range:Pay Range $81,900.00 - $126,000.00 - $170,100.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.