Are you looking for your next “great mission” professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you!
The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every person we support! You will enjoy great benefits, excellent PTO packages, 10 Paid Federal Holidays, Flexible Schedules, Unlimited Education/Certification Opportunities and Training Support, Paid Parental Leave, Paid Disability Leave, Safe Work environment AND an incredible internal/external referral bonus program that rewards you for knowing and sharing great talent with us!!
As part of the Leidos team as a TRICARE Overseas Program Training Manager, you will oversee all training activities in the three regions of the TRICARE Overseas Program (TOP) - Eurasia Africa, Latin America and Canada (TLAC), and the Pacific. Expected travel will range up to 25%, depending on site needs. This great job opportunity makes a difference for so many of our valued military families!
WHAT YOU WILL BE DOING:
Develop and maintain TOP course content, training materials, and training related documentation.
Train new TOP team members and conduct refresher training according to the training plan or as needed.
Manage TOP training records and provide reporting data as needed.
Manage TOP training resources on the Leidos online learning management system, MHS Train.
Supervise 1 training coordinator and conduct a mid-year and annual performance review.
Review contract modifications and TRICARE Operations Manual and TRICARE Policy Manual changes; provide feedback to TOP Program Manager on impact to program, policies and procedures, training, and staffing.
Develop, review, and update Standard Operating Procedures and Job Aids as needed.
Collaborate with TOP Quality Assurance (QA) Manager to implement and audit relevant training materials and job aids.
Prepare contract deliverables and attend meetings with the customer as needed.
Participate in recommending, developing, modifying, and executing policies and procedures.
Serve as subject matter expert on all systems used in program operations including but not limited to FOCUS, DEERS, DOES, OpsConnect, DSO, CHCS, and CRM.
Assist staff with eligibility and enrollment issues
Research and stay up to date on technical topics.
Conduct interviews as requested.
Some travel may be required.
Flexibility in work hours is required to support all regions.
Other duties as assigned.
FACTORS FOR SUCCESS:
Five years’ cumulative experience in the development, execution, and delivery of formal training programs and staff development.
Three years’ experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment preferred.
HOW TO STAND OUT FROM THE CROWD:
Fluent in English.
Excellent written and oral communications skills.
Effective presentation skills.
Computer literate with Internet research experience.
Proficient with Microsoft Office—Word, Excel, Outlook, and PowerPoint.
Excellent organizational and time management skills.
Ability to multitask and meet deadlines.
Knowledge of TRICARE Overseas programs, DEERS, DOES, and CHCS a plus.
Pay Range:Pay Range $81,900.00 - $126,000.00 - $170,100.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.