To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00094945
Location: New York, NY
Category: Systems Administration
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: None
Referral Eligibility: Ineligible
Group: Civil

This job posting is no longer active.

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Description

Job Description:

Leidos is expanding support to our existing Department of Transportation (DOT) EITSS Program. The program is seeking to hire a Senior Desk Side Engineer to join the EITSS team in providing exceptional support maintaining DOT infrastructure. The Desk Side Engineer will troubleshoot complex and advanced end-user issues with hardware and software. The Engineer will act as an escalation point for Junior and Mid-Level Desk Side engineers and will act independently in a customer environment, and will also engage engineers from multiple teams to troubleshoot issues. We are looking for a candidate who is driven to constantly learn and adapt to new technologies and solutions and who is looking to be a master of all interactions and communication with co-workers, vendors, faculty/staff and students.

Primary Responsibilities

  • Provide technical support for workstations/Laptops/tables, printers, mobile devices, and office infrastructure
  • Available to be on site as essential personnel and work around academic calendar and support cycles
  • Support client network connectivity through wireless, wired, guest, DMZ and mobile networks with NAC policies
  • Provide support for faculty/Staff and Student's with software applications, backup, anti-virus technologies, including Academic and educational suite of software including engineering and simulation programs
  • Work with Active Directory for user and computers management for GPO, MFA, Password management etc.
  • Ability to diagnose hardware/software problems and escalate to higher tier with proper troubleshooting and notes
  • The candidate should have an eye for detail, ability to multi-task, organize priorities, and work in a systematic style following Standard Operating Procedures (SOPs) and guides 
  • Provide world-class customer service and technical support via phone, in-person and or other communication mediums
  • Procedure Development – ability to develop, maintain and drive standardized processes, procedures and work flows through the organization.
  • Desire to keep up-to-date with changing and emerging technologies
  • Superior organizational skills with a strong attention to detail, efficiently processing tasks quickly and accurately
  • Perform other duties as assigned by manager

Basic Qualifications

  • Must be able to obtain a public trust clearance.
  • High school diploma and 3 years of experience in field support
  • CompTIA A+ Certification
  • Basic understanding of networking protocols – ICMP, DNS, WINS, DHCP, VPN, TCP/IP
  • Experience with imaging, backup, anti-virus, anti-spam, and spyware technologies

Preferred  Qualifications:

  • Security+
  • Net+
  • MCSA
  • CCNA

Pay Range:

Pay Range $44,200.00 - $68,000.00 - $91,800.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

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