The Intel Group has a dynamic job opening for an Operations & Maintenance Lead Lorton, VA / Washington, DC. All work will be performed onsite at the customer site. In this role, you will be recognized as the subject matter expert and will have a thorough understanding of sustainment operations, engineering, technical and program management support services and associated supplies to support the IT infrastructure related requirements and operations. You will be relied upon to influence development of solutions that impact mission goals and objectives and will be expected to work independently and resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning and interpretation of facts and requirements.
The Operations & Maintenance Lead is the senior POC and lead for ensuring that Government and industry best practices for maintaining Confidentiality, Integrity and Availability (CIA) of campus IT infrastructure are applied and executed in the sustainment of assigned IT systems and services.
Active SECRET security clearance.
Active TS clearance.
Bachelor’s degree in engineering, computer science or technical field.
Active PMI PMP certification or equivalent certification.
Active Certified ITIL Version 3 / 4 Intermediate Level.
Experience managing and supervising an IT service desk and incident response system with a multi-disciplinary staff (40 persons or more) to ensure IT systems and services delivery and performance are in accordance with SLAs.
Experience maintaining, monitoring, reporting, diagnosing, and repairing IT systems and services in accordance with Government and industry standards, policies, guidelines, and best practices.
Experience in configuration management, updating, and patching of IT systems and services in a Configuration Control Board (CCB)-managed environment.
Experience in coordinating and executing the provisioning, configuring, and setup of IT systems and services for multiple tenant populations.
Experience managing and maintaining the underlying technologies listed in the TOR.
Demonstrated written and oral communication skills, including experience in presenting material to senior Government officials and communicating and coordinating with other Government contractors and Industry.
Recent Department of Homeland Security / St. Elizabeth’s headquarters campus IT infrastructure familiarity.
Pay Range:Pay Range $118,300.00 - $182,000.00 - $245,700.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com.
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