Operations and Maintenance Lead

Description

Job Description:

The Intel Group has a dynamic job opening for an Operations & Maintenance Lead Lorton, VA / Washington, DC. All work will be performed onsite at the customer site. In this role, you will be recognized as the subject matter expert and will have a thorough understanding of sustainment operations, engineering, technical and program management support services and associated supplies to support the IT infrastructure related requirements and operations. You will be relied upon to influence development of solutions that impact mission goals and objectives and will be expected to work independently and resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning and interpretation of facts and requirements.

Primary Responsibilities

The Operations & Maintenance Lead is the senior POC and lead for ensuring that Government and industry best practices for maintaining Confidentiality, Integrity and Availability (CIA) of campus IT infrastructure are applied and executed in the sustainment of assigned IT systems and services.

Basic Qualifications

• Active SECRET security clearance.

Preferred Qualifications

• Active TS clearance.

• Bachelor’s degree in engineering, computer science or technical field.

• Active PMI PMP certification or equivalent certification.

• Active Certified ITIL Version 3 / 4 Intermediate Level.

• Experience managing and supervising an IT service desk and incident response system with a multi-disciplinary staff (40 persons or more) to ensure IT systems and services delivery and performance are in accordance with SLAs.

• Experience maintaining, monitoring, reporting, diagnosing, and repairing IT systems and services in accordance with Government and industry standards, policies, guidelines, and best practices.

• Experience in configuration management, updating, and patching of IT systems and services in a Configuration Control Board (CCB)-managed environment.

• Experience in coordinating and executing the provisioning, configuring, and setup of IT systems and services for multiple tenant populations.

• Experience managing and maintaining the underlying technologies listed in the TOR.

• Demonstrated written and oral communication skills, including experience in presenting material to senior Government officials and communicating and coordinating with other Government contractors and Industry.

• Recent Department of Homeland Security / St. Elizabeth’s headquarters campus IT infrastructure familiarity.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.