Are you interested in continuing your IT career in Europe in a mission focused environment?
The Leidos Defense Group has a career opportunity for a Computer Support Administrator, based in Vicenza, Italy.
This program provides critical Communications and Information Technology Services to support U.S. Africa Command, U.S. European Command, Combined Joint Task Force - Horn of Africa, Southern European Task Force, and associated staff elements and organizations. It provides our war fighters support in their mission to keep threats and vulnerabilities as low as possible by ensuring their computer network is stable, undisrupted, secure and will require some OCONUS travel.
•Maintain, analyze, troubleshoot and repair personal computer systems, hardware, software, computer peripherals, mobile devices, printers and AV equipment.
•Assist employees via remote access, phone, or in person. May also mentor or train other Computer Support Administrators.
•Have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.
•Work in dynamic fast paced environments that require team interaction and coordination of efforts.
•Interface with both client managers and system users.
•Support systems and applications on a geographically dispersed Windows 10 Enterprise network.
•Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution.
•Remove old equipment and performing data migration to new machines.
•Implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs.
•Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge Databases.
•Work with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
•Analyze and make recommendations for hardware and software standardization.
•May be required to provision and maintain mobile devices (NIPR, SIPR). Selected candidates may supervise Computer Support Administrator teams.
•Provide remote support and/or travel to customer sites as required.
•BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or 11 years of recent specialized experience.
•Microsoft MCSA or Microsoft 365 Certified: Fundamentals
•CompTIA Security + (IAT Level II or greater), current.
•Must hold an adjudicated Top Secret Clearance and be able to obtain an SCI clearance.
•ITIL v3 - Foundation.
•Automation using Microsoft PowerShell, VBScript, or batch files.
•Adaptable to changing circumstances and operational needs.
•Experience working with basic networking and supporting Cisco Routers and Switches
Why join us? Perks include:
• Paid relocation to/from OCONUS location
• Overseas living allowance(s) - HOLA and COLA
• Foreign Earned Income Tax Exemption
• Benefits package including medical, dental, vision insurance; paid time off; 401k with company match; etc.
• Base access (Exchange, dining, post office, commissary access, etc.)
• Thriving Expat Community to discover Italy, Europe and more!
If you know someone who may be a good fit, refer them to us! Your referral could get you a one-time referral payment of $5,000. More details here.
Pay Range:Pay Range $52,650.00 - $81,000.00 - $109,350.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.