Description
Job Description:
The Director of Non-Medical Counseling oversees all non-medical counseling, financial counseling, and health and wellness coaching programs. Serves as a member of the MOS leadership project management team ensuring service delivery and contract deliverable execution. Serves in a key role planning, managing, executing and reporting on the overall activities of large scale, multi-functional clinical initiatives across the business. This includes new implementations, program development, system migration, operations improvement, and quality improvement activities. Works together with plan leadership, clinical and account management teams to meet or exceed the client expectations and contribute to building long-lasting relationships. Has responsibility to provide project and quality management planning, execution and reporting.
The MOS program provides for 5.2 million military members and their families at locations worldwide services similar to a commercial Employee Assistance Program (EAP) with a broad array of information and referrals as well as counseling services including adoption information, child care, exceptional family member programs, deployment support, disability information, elder care, educational services for adults, children and youth, spouse education and career information, relocation services, pet care, non-medical counseling, financial counseling, tax assistance, health and wellness coaching, housing assistance, legal service referrals, single service member services, lodging, military benefits, relationship support, parenting, spouse relocation and transition, peer-to-peer support, and everyday issues (e.g., locating a plumber, car repair). These services are available 24 hours a day, seven days a week (24/7), through the Internet, by telephone (via 800 number and collect calls), electronic mail (e-mail), postal mail, video counseling, and face-to-face counseling. The Director of Non-Medical Counseling plans, manages, executes, and reports on the overall activities of large scale, multi-functional clinical initiatives in the MOS program, including new implementations, program development, system migration, operations improvement, and quality improvement activities.
The Military One Source job postings are in anticipation of future work.
Primary Responsibilities
Manages on time, on budget delivery of projects and services to clients Coordinates inter-functional and inter-departmental project resources as needed to ensure project delivery in accordance with client expectations and success factors
Conducts verification and needs assessment of project deliverables Meets with leadership and appropriate personnel to identify the project’s goals, objectives, critical success factors, and success measures
Maintains daily contact with clients, internal departments and external vendors, as needed to support project deliverables and exceeding client expectations
Develops an appropriately detailed project plan and timeline
Provides long-term, business critical project management expertise as needed
Develops and enhances services as a key profitability resource within the company through the direction and supervision of other resources and continued recruiting of talent
Works together with plan leadership, clinical and account management teams to meet or exceed the client expectations and contribute to building long-lasting relationships
Provides project and quality management planning, execution, and reporting
All other duties as assigned
Basic Qualifications
A Master’s degree from an accredited graduate program in a mental health, public health or related field such as social work, psychology, marriage/family therapy, or counseling, and possession of a current license at the independent practice level
A minimum of five years of management or supervisory experience in a similar program
RN, LCSW Certification
At least 7 years of clinical healthcare experience required, preferably with a health plan or Behavioral Health Managed Care Organization (BH-MCO)
Must be an U.S. citizen
Must speak fluent English
Preferred Qualifications
Former Military/Veteran, Military Spouse, or Wounded Warrior Program
Pay Range:
Pay Range - -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
