We are seeking an Application Support Specialist to work an evening shift
5pm (CT) to 1:30 am (CT)
This individual will be assigned to work on the MFLC program. The MFLC program provides critical support services to all active duty military services members and their families at all military installations CONUS and OCONUS to enhance and maintain military and family readiness. The program supports over 2500 personnel.
The Military Family Life Counseling Program (MFLC) is seeking an Application Support Specialist. This position will have responsibility for supporting counselor and program operations for the program. This position will play a role in the customer end user support and training staff. This position will also have responsibilities for working with a variety of applications which may include but are not limited to: SharePoint, MS Office, the MFLC Custom Web Application.
- Providing systems training to staff and customers
- Detail orientated
- Tier 2-3 customer support role
- Other duties as assigned
- BS degree and 2 - 4 years of prior relevant experience or 6 - 8 years of prior relevant experience.
- Proven successful experience customer support
- Proficiency with data management principles.
- Proficiency developing processes and procedures for program support and training.
- Experience working with diverse functional departments to achieve desired technical system to support end user operations.
- Experience working with diverse user community and find success with all levels of user experience
- Ability to work an evening shift
Pay Range:Pay Range $52,650.00 - $81,000.00 - $109,350.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.