Remedy BMC Discovery Administrator/Developer

Description

Job Description:

Are you ready?
Leidos Defense has a dynamic opportunity for a Remedy BMC Discovery Administrator/Developer to work at our customer site at the National Maritime Intelligence Center (NMIC), Suitland, MD. In this role you will provide BMC Discovery and Asset Management Administration and development for application users throughout the National Maritime Intelligence Center and around the world. You'll  perform and oversee installations, changes or upgrades to the BMC Discovery and Asset Management, and coordinate with local IT representatives to ensure all configuration items associated with this Order, such as hardware, software, documentation and licenses.

Become a member of the team leading the way with BMC Remedy IT Service Management and Discovery for our DoD customer. As the Discovery expert, you’ll be working with a team of forward thinking, innovative, and highly motivated Remedy Engineers dedicated to implementing and leveraging the latest capabilities and features of Discovery and ITSM. In addition to a competitive salary and benefits, the position offers a schedule that promotes a healthy work/life balance.

What Will You Do

• Install, configure, administer, and deploy Asset Management, BMC Discovery, and ITSM Suite components.

• Perform BMC Discovery 20.x administration to include start anywhere application mapping, collaborative application mapping, application mapping using TPL, scanning networks, maintaining appliances, CMDB synchronization, creating and   editing patterns templates, and developing custom reports using BMC Discovery reporting features and Smart Reporting.

• Scan networked assets, execute reconciliation procedures, and update the configuration management database.

• Provide technical support for operations and environment aspects of the customer’s Enterprise ITSM Suite which serves customers, engineers, user-support groups, management and others in the NMIC and its customers.

• Meet with representatives from the Help/Service Desk and Tier III Support Teams to discuss changes and refinements to the BMC Discovery application and emerging trends that indicate improved efficiency and quality of the CMDB.

• Support application users located throughout the National Capital Region and regional entities

Your Areas of Knowledge & Expertise (job qualifications)

• A Bachelor's degree with 4 or more years of relevant work experience; additional years may be required in lieu of a degree

• BMC Discovery Administration and Configuration experience

• Experience with Asset management and CMDB

• Business analysis on data using BMC Smart Reporting or comparable reporting tools experience

• Experience with Remedy ©ITSM Suite administration and development.

Security Clearance & Certifications Required

• A current DoD Top Secret/SCI

• ITIL V3 or V4 Foundation certification

• A current CompTIA Security+ certification

Travel - Up to 10%

Preferred (nice to have)

• BMC Certified Associate: Discovery 20.x Application Modeling for Administrators

HOPPER

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Featuredjob

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.