ScienceLogic Administrator

Description

Job Description:

Leidos has an opening on the ESA V program for a ScienceLogic Administrator. ESA V is an IT Services program supporting several customers within the Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, Windows Server, managed print services, ITSM, Active Directory services, and video conferencing, and all server and network infrastructure, among others.

The ScienceLogic Administrator will be a part of our Infrastructure Operations team responsible for providing infrastructure support across the DOJ environment. The primary responsibility of this position will be managing, operating, and maintaining our ScienceLogic instance which monitors and reports on our customer’s infrastructure.

Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer’s information. Current clearance is not required, but selected individual cannot start the assignment until the required security clearance is granted by the customer. This process is currently taking 10+ weeks.

If this sounds like the kind of environment where you can thrive, keep reading!

Day to day tasks include:

• Plan, design, develop, verify engineering enhancements and maintenance for customer’s ScienceLogic requests
• Deploy and administer data collectors within the environment
• Manage data discovery for managed devices and work with system owners on coordinating connections
• Create performance monitors across our infrastructure
• Setup and configure customized alerts
• Assist ScienceLogic users with tailoring and modifying reports and alerts
• Document all platform service processes and procedures and maintain the artifacts in a document repository
• Perform ScienceLogic system operation support including backend system administration
• General troubleshooting of complex engineering issues for ScienceLogic components, alongside team members in other functional areas.
• Software installation, automations, and migrations
• Supporting backup and recovery tasks
• Evaluating new hardware and software, with the goal of improving and increasingly efficient operations

Required Qualifications:

• Bachelors degree with 8+ years of related experience in system administration. High school diploma with additional years of experience may be considered in lieu of degree
• 3+ years of experience with ScienceLogic
• Experience recommending thresholds and performance monitoring KPIs
• Familiarization with both Windows and Linux operating systems
• Support on a M-F business hours schedule in the US Eastern time zone
• Ability to work well with people from many different disciplines with varying degrees of technical experience
• Ability to express complex technical concepts effectively, both verbally and in writing
• Ability to obtain and maintain a Public Trust clearance.
• Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer’s information, prior to start date

Desired Qualifications:

• DOJ or DOD Active Clearance
• Experience in data trend analysis
• Ability to apply user requirements to the analysis, planning, and design of technology systems.
• Ability to communicate problems and solutions both verbally and in writing to the Government Lead.
• Ability to work independently and troubleshoot problems with speed and efficiency.
• Ability to work closely with others in a team environment
• Ability to interface with all customer levels.
• Strong analytical and problem-solving skills
• Experience with using ITSM for ticketing and change management (ServiceNow specifically)

Salary Range for this position: $100K to $110K

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Remote

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.