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Job #: R-00100558
Location: Colorado Springs, CO
Category: Proj and Prog Management
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance: Secret
Referral Eligibility: Eligible
Referral Bonus Amount: $3000
Group: Defense

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Job Description:

The Leidos Enterprise & Cyber Solutions Defense Group is seeking a Project Management Operations (PMO) Projects Lead for our NORAD and USNORTHCOM customer located in Colorado Springs, CO.  Are you ready to demonstrate your leadership capabilities in support of one of our largest defense operation customers?

Our customer’s mission demands expert technical and professional management support to the commands enterprise Information Technology (IT) services.  You will be a leader in the program that provides sustainment, maintenance, finance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of the NORAD and USNORTHCOM IT and Mission Systems environment. You will plan and direct special and technical improvement projects in support of the mission and business networks while assisting in growing the program in both size and scope.  You will lead the Program Management Operations team that includes contracting, portfolio, change, and configuration management, financial planning, logistics, quality, and project operations.

This position will report directly to the Program Manager with regular interaction with Government and Leidos Corporate POC.

Primary Responsibilities

  • Acts as the Program Management Operations Projects Lead with direct supervisory responsibility for a team of 3-5 technical staff.

  • Develop and execute growth plans for the Program

  • Lead the PMO team (Logistics, Finance, Portfolio, Quality, and Projects)

  • Ensure efficient application of document, change, configuration, release, and quality management processes in the PMO

  • Serve as project manager for special IT projects

  • Responsible for reviewing processes, and resources and making improvements to increase productivity and reduce costs

  • Lead the writing team for technical documents, procedures, PIPs, PMPs, ILS and SOPs, etc.

  • Provide recommendations on enhancing performance and correcting problems in shared services to meet dynamic customer mission requirements

  • Support service level metric reporting and submitting logs, statistics, or analytical data, as requested by the Government

  • Ensure efficient application of document, change, configuration, release, and quality management processes in the PMO

  • Plan, schedule, and implement technical improvements and enhancement actions to sustain the operational viability of the networks; to includes forecasts, plans, and supporting technology refreshment/insertion projects

  • Collaborate with other Service and Functional Leads to resolve customer related issues with company provided services

  • Work with program team to ensure staffing levels are met to achieve program execution with direct responsibility for interviewing and making hiring decisions.

These are the required qualifications...

  • Bachelor's Degree and 8+ years of prior relevant experience or master’s with 6+ years or prior relevant experience; equivalent work experience in lieu of degree may be considered.

  • 4+ years of experience supervising or leading teams or projects

  • Currently possess an active Secret security clearance with ability to obtain Top Secret/SCI clearance

  • Hold or achieve within 90 days of hire, a PMP certification

  • Broad-based systems background and experience managing technical support services for an overseas contract in a Service Level Agreement (SLA) environment

  • Understanding of applications and network systems like those in use at NORAD/NORTHCOM

  • Experience in a quality assurance environment that includes, customer satisfaction tracking and continuous service improvement

  • Demonstrated ability implementing and tracking key performance indicators (KPIs)

  • Previous use of MS Project and other MS office suites

These are the preferred qualifications...

  • Experience with enterprise service platforms; platforms: Directory Services; PKI, Client M365, and Server Operating Systems

  • Experience with IT change and configuration management

  • Experience with storage solutions: Cloud, SAN, SQL, Backup, Virtualization

  • Experience with network security/monitoring: SCOM, SCCM, SPECTRUM, Imaging, updates, Deployment, Circuit Status, SolarWinds

  • Experience with portal: SharePoint, IE

  • Experience with situational awareness tools/products: COP, GCCS-J

  • Experience with networking:  Routing/Switching/Firewalls/VOIP

  • Experience with system administration:  Application and Systems

  • Experience with ITSM tools (e.g., trouble ticketing systems)

  • ITIL Practitioner or Expert Certification

  • Excellent project, technical, interpersonal, presentation and problem management skills

  • Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts

  • 8-10 years overall leadership and/or management experience desired.

  • Familiarity with DOD regulations and directives


Pay Range:

Pay Range $97,500.00 - $150,000.00 - $202,500.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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