Servicenow Developer

Description

Job Description:

Leidos is seeking a Servicenow Developer to join our growing team, in support of Security Engineering Programs – Center for Information Systems Security. (SEP-CISS) This Servicenow Developer role will focus on support of the SEP-CISS customer’s on-premise instance of Servicenow and each stakeholder that uses this system. Daily activities will include management and configuration of Servicenow applications and modules, product development, and some system administration tasks. As part of this role, the ideal candidate will possess an understanding of Servicenow scripts and will be able to utilize them proficiently. This is part of a growing initiative for SEP-CISS where Leidos has the primary responsibility of supporting the centralized IT Services, Logistics, Management, and CDMB efforts across the customer’s low and high-side enterprises, using Agile and ITIL best practices. Due to the sensitive nature of this program, you will be required to work on-site at one of the following locations of your choosing: Chantilly, VA, and/or Washington, D.C. You may however be required, as needed, to attend meetings & perform development tasks in Arlington, VA.

Primary Responsibilities

List daily duties and/or specific job responsibilities.

• Configures and Develops on the customer’s low-side, on-premise instance of Servicenow, including routine changes or configuration adjustments as directed by the customer & Leidos PM.

• Performs management and configuration of Servicenow applications and modules, product development, service automation, and system integrations.

• Participates and manages development efforts pertaining to modules, applications, and major releases of the Servicenow platform.

• Participates in the configuration of new applications or suites during planning, requirement gathering, design, development, documentation, and rollout phases.

• Contributes to the strategic development of new platform customizations, as needed, based on customer needs.

• Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement

• Attends meetings, as needed, to solicit feedback from stakeholders regarding various modules of the tool whenever change is warranted or requested.

• Assesses architecture and current system limitations, defines and designs system specifications, and evaluates input/output processes and working parameters for hardware/software compatibility

• Act as a liaison between parties when necessary to get support from Servicenow (vendor) when local issues arise or when technical difficulties are identified

• Aids with report configuration and maintenance and performs operational administrative tasks, as needed

• Actively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed

• Analyzes and resolves program support deficiencies. Conducts independent technical investigations in systems architecture and design. And can work independently as well as with team members to follow-through and complete assigned development tasks/projects in a professional manner.

Basic Qualifications

List the “must have” MINIMUM requirements to be considered for the position and ensure minimum quals fall within the minimum Leidos job code requirements. Example: Bachelors’ Degree with 6 years’ of applicable experience or 4 additional years’ of experience in lieu of degree. Must be able to obtain and maintain a TS/SCI Clearance.  Must have 2+ years JAVA experience.

• Active Top Secret clearance is a must.

• 4+ year hands-on experience developing, maintaining, and administering one or more Servicenow instances.

• Proficiency with technical Servicenow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.

• Proficiency with SQL Query, HTML, XML, & Java Script.

• Experience working with customers to understand requirements and implementing information technology solutions / initiatives / service automation.

• Proven experience with creating and managing technical documentation.

• Strong written and oral communications required.

• Highly effective teamwork and collaboration skills.

• Must be able to work independently on a project, seeing it from inception to completion.

• Must possess strong organizational skills and strong interpersonal skills to effectively relate to Leidos and customer needs.

Preferred Qualifications

List additional skills and experience that is “nice to have” but not required. 

• Certifications preferred - Servicenow System Administrator, Servicenow Implementation Specialist and/or Servicenow Application Developer

• Experience working with JavaScript and Jelly to configure the aforementioned Servicenow components

• ITIL Foundations certification is a plus.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.