Associate Programmer / Survey Operations

Description

The Associate Programmer provides specialized expertise across several systems hardware, networking and/or software functions. Performs programming and technical support of systems and leads the planning and conversions for new hardware and software products. Customizes, installs, maintains, sets standards, and optimizes performance for systems in areas of expertise.

The Analytical Support for Office of People Analytics (OPA) contract provides analytical and IT support to plan and analyze Department of Defense (DoD)-wide surveys, interviews, and focus groups and to conduct in depth analysis using various data sources.  OPA is part of the Defense Human Resources Activity (DHRA), a DoD Field Activity tasked with enabling DoD policy offices to make decisions based on sound administrative/personnel record data and survey data. OPA Health & Resilience (H&R) and Retention & Readiness (R&R) focus on providing these offices with scientific survey data and related focus group and interview data.  Data is related to attitudes and opinions on a wide range of personnel issues across the entire DoD community or specific topics or populations of interest to policymakers (e.g., financial issues, sexual assault responders, military chaplains).  This data is used to formulate, monitor, and refine policies and programs affecting the morale, health, well-being compensation, benefits, training, selection, assignments, readiness, and retention of DoD personnel and their families.

** The Analytical Support for OPA job posting is in anticipation of future work.

Primary Responsibilities

• Support the design, development, and execution of large-scale surveys

• Design surveys using programming tools

• Turn a questionnaire document into an online survey

• Test survey programs to ensure that they are error-free and meet client expectations

• Troubleshoot and resolve issues with programmed surveys while they are in field

• Review collected data for outliers, skip logic issues, or inconsistencies

• Work with the engineering team to improve the quality of our surveys

• Design dashboards using programming tools like (i.e., Python, CSS, HTML5, Jquery, Javascript)

• Discuss issues related to questionnaires with OPA clients and suggest solutions for the same

• Manage internally benchmarking initiatives as well as take proactive steps on emerging issues

• Take initiative to learn more about market research techniques, internal software and processes

• Work closely with clients to understand their needs and research goals, manage their expectations, and continuously support survey development

• Manage several concurrent tasks and deliverables to meet the goals of the larger project

• Work collaboratively with internal teams, supporting a variety of projects, and coordinating project deliverables

• Prepare internal or external communications that summarize research methods, interpret results, and

• Develop collaborative relationships with key operational customers and stakeholders

• Ensure compliance with relevant corporate and government policies and standards

• Ensure completion of written reports and team project activities

• Identify and drive process improvements, including the creation of standard and ad-hoc reports

• Develop recommendations to improve operations going forward

• Produce ad hoc reports as requested

• Ensure full compliance with all contract requirements, schedules, and provisions

• All other duties as assigned

Basic Qualifications

• Bachelor’s degree + 3 years of systems and programming expertise

• Intermediate level skills with Python (or other languages), XML, HTML, JavaScript, and CSS

• Strong problem-solving skills with the ability to learn things quickly in a challenging environment and think outside the box

• Be proficient in the use of Microsoft Office® software applications (Excel, Access, Word, Outlook, and Project) and SharePoint®

• Demonstrated ability to successfully develop, and maintain, client relationships

• Demonstrated ability in completing contracts that meet client standards for deliverables and complete work on-time within available budgets

• Possess strong verbal communication, writing, and analytic skills

• Communication skills to collaborate with colleagues and clients

• Problem-solving skills to find multiple viable solutions for a challenge

• Critical thinking skills to determine what data and information is useful for the task

• Must be proactive and take initiative to learn more about market research techniques, internal software, and processes

• Must be a U.S. citizen with the ability to pass a National Agency Check and Law Credit (NACLAC) and obtain/maintain a favorable FBI National Criminal History Check (Contract requirement)

Preferred Qualifications

• 3 years of experience working in a military environment performing in a similar subject area

• Former Military/Veteran/Wounded Warrior

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Remote

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.