Survey Operations Analyst

Description

The Analyst plans, develops, or conducts surveys, studies, and/or survey sampling. Analyzes and interprets the meaning of survey data, determine survey objectives, or suggest or test question wording. Develops or applies mathematical or statistical theory and methods to collect, organize, interpret, and summarize numerical data to provide usable information. Develops survey samples, statistically weight data.

The Analytical Support for Office of People Analytics (OPA) contract provides analytical and IT support to plan and analyze DoD-wide surveys, interviews, and focus groups and to conduct in depth analysis using various data sources.  OPA is part of the Defense Human Resources Activity (DHRA), a DoD Field Activity tasked with enabling DoD policy offices to make decisions based on sound administrative/personnel record data and survey data. OPA Health & Resilience (H&R) and Retention & Readiness (R&R) focus on providing these offices with scientific survey data and related focus group and interview data.

** The Analytical Support for OPA job posting is in anticipation of future work.

Primary Responsibilities

• Assist with the development, implementation, and analysis of large-scale tracking surveys

• Work with datasets (e.g., run frequencies, compute means), manage datasets, and assist in data cleaning

• Conduct quality control checks through the survey lifecycle

• Conduct univariate and multivariate analyses to support a variety of research projects

• Code qualitative data collected from focus groups, in-depth interviews, and cognitive interviews

• Analyze research data, including data from large-scale tracking surveys as well as geographic, behavioral, and administrative data

• Support all aspects of the research process, including survey creation, data cleaning, data analysis, and reporting

• Conduct market segmentation analyses and evaluating drivers of attitudes and behaviors.

• Lead efforts to aggregate, organize, and explore large, complex quantitative data sets through a variety of techniques

• Work with geographic data (e.g., thematic mapping) through R, Stata, or a related GIS software platform

• Contribute to written reports and team projects

• Assist with preliminary and complex analyses of data

• Support survey design, construction, and execution of survey studies

• Assist with quick turn ad hoc analyses and requests for information (RFIs)

• Provide expert advice and programming for performing analyses, technical notes or memorandum documenting the statistical issues considered, and recommendations made

• Analyze past results and performs variance analysis

• Identify trends and make recommendations for improvements

• Provide analysis of trends and forecasts and recommend actions for optimization

• Identify and drive process improvements, including the creation of standard and ad-hoc reports

• Create charts, graphs, and presentations for OPA leadership and external clients

• Develop recommendations to improve operations going forward

• Produce ad hoc reports as requested

• Ensure full compliance with all contract requirements, schedules, and provisions

• Attend conferences and meet with federal, state, and local officials as well as members of the public and constituent groups to remain current with survey best practices

• All other duties as assigned

Basic Qualifications

• B.A or higher in field of statistics, surveys, data science, psychology, sociology, or economics degree and 2 years of experience, or 7+ years’ experience with no degree.   

• Proficient in the use of Microsoft Office® software applications (Excel, Access, Word, Outlook, and Project) and SharePoint®

• Ability and experience using of Microsoft Excel, PowerPoint, statistical packages (SPSS, SAS, SUDAAN, M-Plus, Stata), and data visualization tools to support of analyses

• Possess strong writing and analytic skills

• Ability to produce technical documentation and research/survey notes produced for evaluations, studies, and analyses, as well as memos, information papers, and briefings in accordance with the latest edition of the Publication Manual of the American Psychological Association (APA)

• Communication skills to collaborate with colleagues and clients

• Mathematical skills to process complex calculations

• Problem-solving skills to find multiple viable solutions for a challenge

• Computer skills to use various programs needed for analysis

• Analytical skills to process large amounts of data

• Critical thinking skills to determine what data and information is useful for the task

• Must be a U.S. Citizen with the ability to pass a National Agency Check and Law Credit (NACLAC) and obtain/maintain a favorable FBI National Criminal History Check (contract requirement)

Preferred Qualifications

• 5 years of experience working in a military environment

• 2 years of academic or professional research experience

• Former Military/Veteran/Wounded Warrior

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.