Looking for an opportunity to unleash your potential?
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like an environment where you can thrive, keep reading!
Are you a tech-savvy problem solver looking for your next challenge? Leidos is currently seeking a Systems Operator at West Point, NY As a Systems Operator, you'll be providing first-line technical support to AHLTA/CHCS customers, answering questions about account administration, software and documentation distribution, system and network status, applications, and more. With close supervision, you'll assist higher-level technicians with on-site installations and use established guidelines to resolve simple technical or functional questions. You'll also help users navigate software applications and troubleshoot any issues that arise.
As a Systems Operator, you'll be responsible for following detailed administrative procedures and processes to support requests accurately and promptly. If you're unable to handle a request, you'll collect and document necessary information for the appropriate specialist, tiered support, or higher-level personnel. We're looking for a professional who is committed to continuous learning and improvement, and who is eager to acquire and maintain knowledge of MHS clinical systems and new systems to provide exceptional assistance. You'll attend training sessions as required (DoD, Service, MTF, and/or Corporate) and participate in special projects and data calls as needed. If you're ready to take your technical skills to the next level, apply today and join our team!
Your greatest work is ahead!
Recognized as a Top 10 Health IT provider, the Leidos Health Group draws on decades of success to deliver a range of solutions and services designed to meet the healthcare challenges of today. From the research bench to the patient bedside, we are a company of scientists, engineers, and technologists delivering a broad range of impactful, customizable, and scalable solutions to hospitals and health systems, biomedical organizations, and every U.S. federal agency focused on health. Leidos works with customers across the continuum of care to improve clinical, operational, and financial outcomes with innovative solutions that advance the next generation of care. Our mission is to contribute to creating a healthier world. To explore and learn more, click here!
Are you ready to join a team dedicated to a mission? Begin your journey of a flourishing and meaningful career, share your resume with us today!
- AHLTA/CHCS, DII System administration.
- Scheduled backup Support System Upgrades (Hardware / Software / Firmware).
- Assist System Engineering with monitoring.
- System Performance and Management of identified bottlenecks.
- Assist Software Engineering / TIER III with resolution of data integrity issues.
- Maintain MHS approved interfaces between MHS IT Systems (CHCS/AHLTA) in coordination with primary vendor.
- Provide onsite assistance for testing, evaluation and implementation of new customer approved CHCS/AHLTA system enhancements.
- Provide Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates).
- Plan, coordinate, and participate in major system events.
- Perform technical escalation Log Remedy tickets with the DHA GSC as required for support of CHCS/AHLTA issues, which cannot be resolved locally.
- Provide follow-up to onsite customers of DHA GSC Remedy tickets in an open status.
- Assist with special projects.
- Other duties as assigned directly aid CHCS/AHLTA.
What Sets You Apart:
- High school diploma or equivalent and less than 1 year of prior experience.
- Successful completion of an ADPII security clearance investigation prior to your start date.
- Meet the DOD 8570 certification requirement by obtaining and verifying your Security + certification prior to or within 6 months of your start date.
At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that provide them with an opportunity to thrive, professionally and personally. For us, helping you grow your career is good business. We’d like to learn more about you, apply today!
Pay Range:Pay Range $44,200.00 - $68,000.00 - $91,800.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.