VTC Technician

Description

Looking for an opportunity to make an impact?
The Defense group has a dynamic job opportunity for a VTC Technician to work at our customer site located at the Pentagon, Washington, DC. In this role you will provide on-site video teleconferencing engineering support and operational services for all room/studio video teleconferencing suites supporting the Chief of Naval Operations in the Pentagon and ONI affiliated commands in the National Capital Region (NCR), which may operate on the Joint Worldwide Intelligence Information System (JWICS), or other networks.

What Will You Do

• Provide design engineering support for installation and accreditation, activation, and remote troubleshooting assistance of room/studio and desktop VTC services residing on JWICS at Naval Intelligence forces ashore. 

• Identify and resolve technical problems utilizing best practices through teamwork with colleagues both internal to the Pentagon, at the navy Maritime Intelligence Center or world-wide at other government facilities.

• Independently (or in collaboration with a team) to develop resolutions to technical issues and concerns by applying in-depth technical knowledge to resolve complicated issues as it relates to Video and Audio telecommunications systems world-wide.

• Autonomously resolve intricate problems and include external team members when necessary.

• Monitor local trouble-ticket system to address operational viability of all VTC units located within the Pentagon and other remote government sites within the National Capital Region

What Sets You Apart (job qualifications)

• A Bachelor's degree with 2 or more years of related work experience; additional experience may be considered in lieu of degree.

• Ability to interface with customers and ensure VTC services to support command operational requirements.

• Strong organizational and multi-tasking skills

• Excellent customer service skills and experience supporting VIP (senior government/military) customers.

• Must be physically able to lift 50lbs, crawl and walk long distances.

• Proficiency in Microsoft Office applications

• Comprehensive experience (3 or more years) with A/V (Audio & Video) system implementation and support

• Technical support experience (3 or more years) on video telecommunications technologies

Experience in the following:

• AV control systems (e.g. AMX, Crestron, Extron) to include ability to configure and program devices.

• Cable fabrication to include but not limited to: Cat6, XLR, 3.5 mm, DB-9 and TRRS

• Provide comprehensive support for point-to-point and multi-point VTC capabilities

• Testing, deployment, maintenance, and inventory of VTC assets

Clearance Required

• An active DoD Top Secret/SCI

Certification Required

• A current Security+ 

You Might Also Have (preferred)

• Experience working in the Pentagon with senior Military and Government Personnel

HOPPER

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.