Data Center System Administrator

Description

The Data Center System Administrator will support data center operations. The System Administrator will rack and stack equipment, support upgrades and consolidations, ensure power is transferred if there is a power failure, and provide general data center system administrator support. They will support hybrid cloud-hosting alternatives.  This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.

Primary Responsibilities:

• Be able to work with and employ rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.

• Provide support implementation, troubleshooting and maintenance of mobile devices. Rapidly distinguish isolated user problems. 

• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.

• Develop solutions to complex technical issues.

• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives. 

• Support customer requirements in a 24/7/365 mission environment.

• Update operations and maintenance documentation for 24/7/365 personnel. 

• Mentor junior team members and may supervise others.

Basic Qualifications:

• Experience with interacting with customers to handle service inquiries and problems.

• Experience working in a data center.

• Knowledge of data center standards and best practices.

• Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security, and safety.

• Experience with Tier 2 system administration.

• Experience installing physical equipment (servers, switches, routers etc.) within racks following best business practices

• Experience with decommissioning classified equipment and proper destruction methodologies.

• Experience troubleshooting cabling/connectivity issues and utilization of crash carts to access iLO/iDRAC interfaces

• Experience troubleshooting issues in a growing environment.

• Time management skills.

• Strong oral and written communications skills.

• Track record of working effectively within a team, and support to peers toward improved processes and results.

• Experience with utilizing IT Service Management systems such as Service Now or Remedy. 

• Experience mentoring and/or supervising others.

• Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)

• Must be willing to travel for short durations to alternate data centers if deemed necessary by the customer to support major projects

Education:

• Must have a Bachelor's degree with 4 years of relevant experience, Masters degree with 2 years, Associate's with 6 years, or High School Diploma with 8 years. 

Security Clearance:

• TS/SCI with polygraph is required for this position or TS/SCI and willingness to get a poly.

• US Citizenship is required due to the nature of the government contracts that we support.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.