Description

Are you looking for a career that will make an impact?

The Leidos Military and Veterans Health Solutions Operation has an opening for a Coach Manager to remotely lead/manage/supervise inTransition Coaches who provide coaching to military members and veterans across services throughout the Defense Health Agency (DHA).  inTransition is a critical program to provide transitioning service members or veterans who are currently receiving psychological health care (i.e., mental health care or behavioral health care) and wish to receive care at their new destination or wish to initiate psychological health care for the first time. This is an excellent opportunity for a talented and enthusiastic early to mid-career level manager to build upon their experience, delivering effective team leadership on a larger scale.

Are you ready for unique and exciting work?

In addition to managing inTransition Coaches, the Coach Manager is a professional, trained, and licensed mental health care provider who will develop and lead Coach training, quality control, incident report reviews, performance, best practices, case assignment and procedural documentation. This is a unique and exciting opportunity to use your experience to directly improve the mental health and performance of military personnel and veterans.

If this sounds like an environment where you can thrive, keep reading!

Primary Responsibilities

• Accountable for managing Coach and Coach specialist performance

• Assist senior managers with development of best practices and resources

• Lead coaching staff onboarding and training of team members

• Provide follow up training and feedback for team members with documentation and use of case management software

• Develop and maintain workflow and standardized processes

• Update/organize Coach and Coach Specialist schedules

• Complete or assign follow up Critical Incident calls within 1 business day of critical incidents

• Manage Coach caseloads and assigning of new and escalated cases

• Complete Quality Control Checks to ensure best practices

• Evaluate weekly performance reports and work with Coaches\Coach specialists to reduce barriers to success, coordinate training for improved performance, etc.

Basic Qualifications

• Licensed mental health provider with a minimum of a Master’s degree in social work or other human services field (psychology, marriage and family therapy, behavioral health counseling)

• Must hold an Independent License as a Mental Health Professional (social work, psychology, marriage and family therapy, behavioral health counseling)

• Minimum of 5 years’ experience delivering face-to-face mental health care and have demonstrated clinical experience in care management, motivational interviewing, and crisis counseling.

• Must have experience training staff

• Must have experience developing comprehensive reports

• Must have Intermediate technology skills with strong command of word processing, excel, and electronic database platform navigation

• Ability to multitask including online resource sourcing, completing forms and initialing electronic communications while in-session talking to clients

Required Critical Skills and Experience:

• Minimum of 3 years’ experience as a Lead or Supervisor directly managing a large team of licensed professionals in the mental health field

• Minimum of 3 years’ experience developing professional teams to reach and maintain established performance measures

• Experience as a Lead/supervisor/manager directly supporting government contracts

• Strong working knowledge of government contract operations

Preferred Qualifications

• Experience providing mental health to military service members

• Exceptional ability to multi-task and organize data\information

• Advanced technology skills

• Strong analytic skills that translate to the ability to represent findings coherently in comprehensive reports

• Exceptional critical thinking, written and verbal communication skills

• Experience managing subcontractors is a big plus!

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.