Description
Leidos is looking for a Senior Field Engineer with a TS/SCI polygraph to support work on an information technology (IT) contract. This position is managed out of Virginia but is based out of Bay Area in California. The Field Engineer is responsible for the operations and management of the network equipment, provide hardware/software support and other ad hoc requirements of a technical nature to support client infrastructure. The work will vary based on site specific requirements, but shall include, as applicable, the following types of activities:
Perform the physical setup and configuration of desktop hardware and software to include external peripherals that may be required.
Responsible for entire projects from beginning to end. These projects will span multiple technical areas.
Manages large projects or processes required by requests and tickets in the achievement of desired results
Troubleshoot desktop and network anomalies and contact the appropriate groups for additional support.
Develop solutions to technical issues with hardware and software in multiple areas or disciplines.
Serve as technical liaison between the site and the appropriate technical business unit for resolution of IT issues and system upgrades.
Resolve routine and complex problems for applications and data access.
Report unresolved problems to appropriate technical personnel.
Order equipment as needed.
Perform all tasks associated with being an expert administrator.
Primary Responsibilities:
Build workstations per established procedures.
Manage software and hardware support as needed.
Perform data transfers.
Provide scanning.
Create new user accounts, maintain existing accounts, and troubleshoot user login or access issues.
Monitor server activities and provide technical support that requires expert knowledge using advanced technical principles.
Perform daily backups.
Perform as the on-site network support representative.
Maintain and troubleshoot all on-site networking hardware.
Coordinate updates to networking hard drive with respective network engineering components.
Add/remove physical connectivity to various networks for users, based on needs.
Maintain documentation and influence team and others through created common solutions. Share and provide approaches to enhance the whole team.
Ensure connectivity.
Monitor security log files.
Video Conferencing
Create and coordinate meetings, assist with conference support.
Support maintenance and setup of equipment.
Phone systems.
Maintain operational status of all phone systems.
Report and coordinate repairs as needed.
Specialized software/databases.
Provide project management support for all new initiatives relating to the various systems supported.
Coordinate with outside vendors to get building installation and maintenance completed.
Assist with maintaining access control systems and alarm system accesses as needed.
Escort as needed
Provide user training as needed on all relevant IT topics.
FedEx and UPS Shipment.
Shipment sanitization and preparation.
After hours response/resolution and technical issues.
Support after hours high precedence responses.
Awareness to HVAC issues for management of systems and technical interface with local HVAC service provider.
Basic Qualifications:
Must have a TS/SCI clearance with polygraph to be considered
Must have a Bachelor's degree and minimum 8 years of experience OR a Master's degree and minimum 6 years of experience OR 12 years of experience can be used in lieu of degree.
Degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering or related field and successful software engineering experience; of if no degree, relevant experience performing engineering functions in the field on programs of similar size, scope, and complexity
Experience in IP Related Services: TCP/IP, UDP, ICMP, PPP, and SIP.
Experience with DS3/1 end user equipment.
Knowledge of Cisco routers and switches.
Experience with commercial PBXs and associated telephones, VOIP/data telephony.
Experience with UPS systems and AD/DC power systems, to include install/connection.
Working knowledge of CAT5, CAT6 cable, connectors, and demonstrated capability of fabrication of equipment to meet the setup needs of services being provided.
General to strong knowledge of fiber, servers, routers, edge switches and desktop hardware.
Remedy, VISIO, and MS Office.
Preferred Qualifications:
Network Certifications
Pay Range:
Pay Range $84,500.00 - $152,750.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
