NetOps Specialist

Description

More About the Role:
The Defense Group of Leidos has an exciting opportunity for a NetOps Specialist to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Yokosuka, Japan.

NGEN-R SMIT is the largest IT services program for the Navy, delivering the OCONUS Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts on one enterprise network.

Responsible for operating and maintaining the infrastructure and network.  This includes responding appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate. Conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives.

What You'll Get to Do:
•Responsible for managing the day-to-day activities of Network Operations.
•Work with Cyber Security analysts to ensure Enterprise information flow is secure.
•Ensures effective and efficient operation of network systems, architecture, and topology.
•Monitor to ensure all operating systems are functioning properly and conform to operation security policies and procedures.
•Receive and analyze network alerts from various sources within the enterprise and determine possible causes of such alerts. Track and document incidents from initial detection through final resolution. 
•Assists with the development and application of business processes to ensure appropriate service levels.
•Develop and implement standards, procedures, and processes for the Network Operations Center.
•Participate in strategic network and operations planning.
•Work within the DevSecOps methodology to plan and support the implementation of new technologies.
•Prepare recommendations for resolutions to NetOps challenges based on monitoring results, tools analysis, and/or forensics.
•Assist the Cyber Team employ approved defense-in-depth principles and practices (e.g., defense-in-multiple places, layered defenses, and security robustness). Assist with the collection of intrusion artifacts (e.g., source code, malware, and trojans) and use discovered data to enable mitigation of potential computer network defense (CND) incidents within the enterprise. 
•Work with end users to resolve encountered technical issues.

You'll Bring These Qualifications:
•Requires B.S. Degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience (directly related work experience in the Information Technology field).
•US Citizen and have an active DoD Secret Clearance.
•Possess a current Information Assurance Technician (IAT) II certification (ex. CompTIA Security+ certification).
•Must possess at least one of the following certifications: 
    -Cisco Certified Network Associate (CCNA).
    -Microsoft OS Certification (MTA, MCP, MCSA, MCSE, etc.).
•Hands-on Experience in working with DoD networks, including NIPR and SIPR.
•Plans implementation of enhancements and upgrades to the network.
•Advise network users of hardware requirements, configurations, and limitations.
•Willing to perform shift work as required.

These Qualifications Would be Nice to Have:
•Cisco Certified Network Professional (CCNP).
•MCSA 2016 or greater.
•Demonstrated hands-on expertise in networking technologies and data centers.
•Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics.
•Proven ability to influence managers of other service support models and supporting teams.
•Ability to manage globally distributed 24x7 operations to include short-notice travel in response to emerging operational issues.
•Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.