Licencing and Support Agreement Renewals Engineer
Location: Huntingdon, Cambridgeshire
UNLEASH YOUR POTENTIAL
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. https://www.leidos.com/company/global/uk-europe
Are you ready for your next career challenge?
This role is based on customer site at Site W, with flexibility to work remotely when feasible. The role is responsible for the renewal of licences and support and maintenance agreements within the P-ITSM programme scope.
The Licencing and Support Agreement Renewals Engineer is responsible for identifying and progressing the renewal of all licences and support agreements within scope of the P-ITSM service. The Park Place support agreement will be managed by the Programme contractor / supplier manager.
Your Role and Responsibilities:
Identify renewals due 90 days in advance of the expiry date.
Raise a SD+ ticket for each renewal progress and maintain updates through to closure.
Reference the CMDB and any system baseline documents to establish if the hardware / software is still in service and to be renewed. Reference the CR’s in pipeline to understand any plans for decommissioning of services, hardware and software. Utilise the Leidos PRR system to confirm previous years purchase (IF required)
Work with the customer to progress renewals in a timely fashion, highlight any issues or potential delays, and escalate if required.
Request quotes via the Leidos procurement team (PRR system)
Ensure DEFORM701’s and End User Licence Agreement (EULA) reviews are completed / maintained.
Monitor and manage the renewals to ensure KPI’s are met.
Maintain records of actual cost of renewals, period of performance and maintain the forecast for future renewals costs.
Work with the P-ITSM supplier manager for Park Place contract to ensure items are added and removed when required. The supplier Manager is responsible for maintaining billing and invoicing records for Park Place.
Ensure maintenance of the CMDB/SD+ for all software renewals, licence and support agreements
Raise tickets for removal of software either by reductions of unit counts, complete removal or to inform obsolescence group of impending obsolescence.
Security Clearance: Ability to obtain high-level of security clearance (DV Clearance)
Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today.
What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working
Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.
Who We Are:
Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.