To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

Close Window
Join our talent network
Skip to main content

Job #: R-00126037
Location: State of Mexico
Category: Field Services
Schedule (FT/PT): Full Time
Travel Required: Yes, 100% of the time
Shift: Standard Plus On Call
Remote Type: No Remote
Clearance: None
Referral Eligibility: Ineligible
Group: Commercial & International

This job posting is no longer active.

Share: mail twitter linkedin

Description

The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. Work environment is typically considered to be off-site, wherever the customer of concern is located. Typical travel requirement is up to 100% to support field service activities and customer relationships. This travel will be to the Mexico City Airport as well as other airports within Mexico.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Responsible for establishing shift schedules and coordinate work assignments and instructions for field service technicians to maintain quality and quantity of production while meeting customer needs at assigned sites, considering peak periods and adjusting as necessary to meet changing requirements.

  • Ensure workload for preventative and corrective maintenance is distributed efficiently amongst the field service technicians at the assigned site.

  • Provides input and feedback to the District Manager, regarding performance of site employees and assists in writing annual performance reviews.

  • Coordinates and provides support to regional customers by installing, calibrating, maintaining, testing, troubleshooting and repairing of X-Ray and CT bases security systems of a highly complex nature and within required deadlines.

  • Participates in the selection process and interviews perspective job candidates.  Instructs and trains employees in processes or methods in accordance with departmental procedures, practices and/or process sheets. 

  • Performs as the Subject Matter Expert (SME) on all systems at assigned site / location.  May perform the most complex work assignments and work on equipment that has little or no documentation or training; sets up equipment as required. 

  • Maintains and establishes adequate controls for site tools, test equipment and other company owned property, to include return of test equipment to meet calibration requirements.

  • Must be able to respond to emergency and non-scheduled calls for service on a daily basis within established response time goals.

  • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.

  • When needed, act as a liaison between the customer and other departments/functions within the company.

  • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.

  • Reviews all logs and maintenance tracking systems for open issues, recommends modifications or improvements and prepares formal reports to customers as necessary.

  • May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.

  • Exercises every available measure to control and minimize costs while maximizing revenue.

  • Travel, overtime and work hours other than Monday-Friday may be required.

  • Comply with and ensure department compliance with Company health, safety and environmental policies.

  • May be expected to assist in the preparation of operator and maintenance documentation, training, and may provide training to others as an instructor. 

  • Other duties as required.

Basic Qualifications

  • Engineering Bachelor's degree in related field (industrial, electrical, electronic, mechanical) with minimum of 8 years’ experience directly involved in troubleshooting and field repair of advanced/integrated electrical and electronic systems and equipment.

  • Equivalence achieved through comparative work experience (greater than 10 years work experience in a related electrical or mechanical field service role).

  • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.

  • Possess excellent communications skills and strong orientation for customer focus and teamwork.

  • Physically able to get in narrow spaces, climb ladders / stairs, carry 50+ lbs. without assistance.

  • Must be able to push/pull 200 lbs. and move/manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.

  • Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility.

  • Must be able to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment.

  • Advance proficiency in Spanish and English (both spoken and written)

Preferred Qualifications

  • Certification in networking or systems integration (A+, CCNA, or similar).

  • Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.

  • Previous hands-on project management is a plus.

Original Posting Date:

2024-01-05

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

Talent Community

Join our Talent Community to create a profile, enabling a streamlined application process and to help our recruiters better understand your areas of expertise and interest.

Join our Talent Community