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Job #: R-00130011
Location: Yorktown, VA
Category: SCA Computer Support
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Remote Type: No Remote
Clearance: Secret
Referral Eligibility: Eligible
Referral Bonus Amount: $3,000.00
Group: Digital Modernization

This job posting is no longer active.

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Description

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.  

Job Summary:

NAVAIR requires elevated network support services, consisting of continuous technical support during working hours and rapid remediation in the event of failures, both during working hours as well as possible after hours support. Premier support is required to support the high tempo and mission critical operations of the NAVAIR staff including elevated services to assigned Flag Officers/Senior Executive Service and associated staff.

Responsible for overall network engineering support for a broad range of programs including planning, designing, and evaluating various components of the network at Enter site Group Name. Duties may include providing specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments. Support level duties may include monitoring, installation, modification, testing and servicing of network equipment.

This sub family is responsible for overall network engineering support for a broad range of programs including planning, designing, and evaluating various components of the network. Duties may include providing specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments. Support level duties may include monitoring, installation, modification, testing and servicing of network equipment.

Primary Responsibilities

  • Ability to access all necessary communication closets and configure and deploy network equipment within the Area of Responsibility (AOR) listed.

  • Knowledgeable in changing VLANs on network port configurations, to assist in deploying network devices across the base.

  • Capability of analyzing and defining network requirements pertaining to CHLK NAVAIR operations.

  • Ability to define and maintain network architecture and infrastructure.

  • Ability to configure and optimize network servers, hubs, routers, and switches.

  • Ability to pull switch activity logs, as well as switch capacity reports.

  • Make recommendations to clean up or upgrade communication closets, for streamlining switch and patch panel matrixes, and have the ability to make the recommended changes on the switch and unpatch ports on unused equipment.

  • Perform port activation, deactivation, and logical moves on switches, in support of emergent MAC moves.

  • Ability to engage and escalate problems the SMIT Network Operations and/or Command Center for support for incidents/problems exceeding their capabilities or networking privileges.

  • Ability to install, test, maintain, and upgrade network operating systems software; and/or ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services.

  • Provided monthly activity reports on tracking of trouble calls, outages, port problems and resolutions, and routine maintenance pertaining to CHLK NAVAIR operations.

Basic Qualifications

  • US Citizen

  • DoD Secret Clearance

  • HS diploma with 5+ years of prior relevant experience

  • Valid DoD 8570 IAT Level II: Security+ or higher Certification, Cisco Certified Network Associate (CCNA)

  • Must demonstrated expertise in IT Enterprise Operations and Network Operations

  • Experience with Microsoft Windows OS, version 10

  • Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software

  • Advanced network troubleshooting skills

  • Excellent customer service skills

  • Excellent oral and written communication skills Must be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders

  • Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time

  • Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets

  • Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer)

  • Must be able to drive corporate vehicle to different locations to work on projects and troubleshoot; valid state license required

Preferred Qualifications

  • Organized and detail-oriented

  • Strong leadership skills

  • Self-motivated/ self-directing

  • Strong collaboration, prioritization, and adaptability skills required. Relationship building

  • Ability to manage and prioritize own work, and that of their team

  • Independent decision making

  • Analytical thinking; thinking out of the box

  • Ability to effectively communicate with all organizational levels (SME to Senior Management)

  • Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

Pay Range: $55,000.00 - $91,520.00

Original Posting Date:

2024-02-28

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

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