Job Description:
Leidos Defense &
Intelligence Group is currently seeking expertise to transform and build an
end-to-end national-level security environment using DevOps to integrate,
develop, test, deploy, maintain, and operate, multiple systems on traditional
and cloud platforms in Reston and Tysons, VA.This role designs, develops, implements, and maintains an Enterprise Service Desk IT platform (such as JIRA, ServiceNow, or Remedy) to support ITSM processes and artifacts. This role requires customer support skills and must interpret business functional requirements from the ITSM team and translate the requirements into software implementation requirements. This role performs software development activities to ensure requirements are successfully implemented and tested. This role is responsible for evaluation, selection, installation, configuration, operation, and administration of the ITSM tools suite. Evaluates alternatives including cost and risk, supportability and analyses for total systems. Duties include business process definition and optimization, workflow management, service management support, integration, system testing, metrics identification, and reporting.NSOINT
Basic Qualifications:- Bachelors Degree and 12 years prior relevant work experience. Additional years of work experience in lieu of degree is acceptable.- Experience providing technical/management leadership on major tasks or technology assignments.- Experience establishing goals and plans that meet project objectives.- Domain and expert technical knowledge.- Experience directing and controling activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.- Experience interfacing with senior management and negotiating with clients on requirements and deliverables.- Experience supervising others.- Active TS/SCI with Poly clearance is required
External Referral Bonus:
Eligible
Potential for Telework:
No
Clearance Level Required:
Top Secret/SCI with Polygraph
Travel:
No
Scheduled Weekly Hours:
40
Shift:
Day
Requisition Category:
Professional
Job Family:
Software Engineering
-
Defense & Intel
