The Civil Health Operation is seeking a Program Manager, contingent upon contract award, in White Oak, MD. Some metro DC travel may be necessary.
The Datacenter Contract supports the Food and Drug Administration (FDA) organizations to provide critical work to safeguard the foods, drugs, devices, biologics, and veterinary products that the Agency regulates. The datacenter supports systems that continue to evolve to meet emerging business needs and to support new mandates and initiatives. It is important to respond to customer needs and issues.
The Program Manager position is a highly visible strategic position to ensure the program is prepared to run and manage the datacenter, risks and issues are quickly identified and mitigated, a plan for growth of the contract is established, and key staff are retained and any changes are managed and pre-coordinated with the FDA customer. The successful candidate will be PMP certified and have at least 10 years of Program Management experience. The person in this position will work directly with the FDA senior leadership team and the Leidos Health Systems executive leadership team to ensure success of all aspects of the portfolio including team leadership, client relationships, management for CPAR scores and improvements, oversight of strategic initiatives, supporting proposal and capture activities, and other support responsibilities.
This position is contingent upon contract award.
The successful candidate will serve as the program manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. The Program manager will provide overall direction of program activities, manage and maintain contractor interface with the senior levels of the customer's organization, consult with customer and contractor personnel to formulate and review task plans and deliverables, ensure conformance with program and project task schedules and costs and contractual obligations. The Program manager will establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business. Specific roles & responsibilities for the Program Management position include but not limited to the following: • Direct program management experience providing solutions to FDA or similar civil government customers for at least 10 years and a proven record of capturing and executing business to encompass all aspects of the job description. • The successful leader will have demonstrated current and significant relationships with FDA or comparable civil government executives and mid-level managers, particularly in IT operations, datacenter management and development. • The leader will be responsible for managing large, complex IT application/system development, engineering, and sustainment efforts. This person will need to be very familiar with the Systems Engineering Life Cycle (SELC). • The leader will be responsible for ensuring security measures are established to comply with customer requirements and minimize any disruptions to service. • Successful record of capturing new business at FDA or comparable civil government customers for opportunities with at least a 10% growth.
Minimum Qualifications - Program Management experience for comparable Datacenter programs with a user base of 20,000 clients or higher, established Service Level Agreements with financial impacts for non-compliance. - Experience with Datacenter activities and tasks - Datacenter tasks include but are not limited to Network operations, Backup/recovery, Disaster Recovery, Security Management, COTS patching and maintenance, Disk/Storage management, measurements analysis to prevent outages and ensure compliance with negotiated and established service level agreements, Change management for controlled and pre-coordinated changes, Windows and UNIX/LINUX systems administration, and facilities/power/cooling expertise for future hardware growth. - Expertise and working knowledge of Cost Account, Risk Management, Staffing, Program Start up, Sales growth, direct customer communication with customer executives (Examples include the customer Chief Information Officer, Chief Executive Officer, key leaders, vendor leadership and others) - Demonstrated Contract negotiation skills - Sub-Contract management and negotiation skills - Demonstrated experience in development of strategies for on contract growth - Experience in leading teams of 200+ people and financial responsibility exceeding $100M. - Datacenter Management experience with at least 5 years technical management experience - Causal Analysis techniques and resolution - Certified PMP (Active certification required) - ITIL V3 Foundations certification
- EDUCATION & EXPERIENCE: Requires BA/BS or equivalent experience and 12+ years of prior relevant experience or Masters with 10+ years or prior relevant experience. Generally has 7+ years of experience supervising or leading teams or projects. Desired skills: - FDA customer experience and knowledge of their organizational structure - Demonstrated Cloud deployment models and related experience (Private/Public/Hybrid cloud) - CISSP and advanced ITIL certifications - Agile development knowledge and framework