Leidos currently has an opening for a Release Manager to work remotely from your home office. This is an exciting opportunity to use your experience helping the Infrastructure Operations Services Support (IOSS) mission. The mission of Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO) is to support One VA world-class service to Veterans and their families by delivering results-oriented, secure, highly available and cost-effective information technology services. IO support helps to provide critical services focusing on consistent availability of Veteran-facing applications and quick delivery of benefits for Veterans.
The Contractor shall perform requirements analysis, system analysis, development and implementation support for core functional business requirements and support all monitored applications, systems, and services, process
re-engineering and adaptation of IT solutions in support of environments internal and external to the organization.
Application support may include advanced collaboration capabilities, workflow, business
process modeling, business process modeling translation, system modeling and simulation, software
development and deployment, executive dashboards, enterprise search and discovery, project
management and scheduling tools and applications and advanced multi-media support for training and
A Release Manager must have experience in management of individual releases of software, hardware or other system components. Must have experience in coordinating with QA, Development, packaging and hardware teams. The release manager must have experience in documenting releases, risks and in maintaining the schedule of planned releases.
This position does not direct the project/program, manage people or assign work. This individual will manage processes.
Key responsibilities include:
- Manage the release and deployment process and interface with Change Management.
- P r o v i de p l an n i n g , coo r d i n a t i on, a n d co mm un i ca ti on e n s u r i ng t he s u cc e s s f ul d ep l o y m ent of s o ft w a r e mod ifi c a ti o n s .
- R e v i ew and v e r i f y t he a cc u r acy and r e l i a b i l it y of back out/roll back i ns t r u c t i ons.
- Wo r k w it h t he team t o c o m m un i ca t e t he i m pact o f p l an n ed m a i n t enan c e t o a l l s t a k eho l de r s.
- T r oub l esh o ot p r o b l e m s as s oc i a t ed w it h t h e p l anned m a i n t ena n ce i n a r e l e a se.
Bachelor's Degree from an accredited college in Engineering, Computer Science or related scientific/technical discipline is required with 10 years of professional experience; or 8 years of additional relevant experience may be substituted for education.
ServiceNow certification is preferred.
Experience with Release Management within ServiceNow.
Able to work with other members of the team and communicate appropriately.
ITIL certifications are preferred
External Referral Bonus:
Potential for Telework:
Clearance Level Required:
Scheduled Weekly Hours:
Proj and Prog Management