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Job #: R-00002343
Location: Orlando, FL
Category: Systems Administration
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: Yes
Clearance Required: None
Referral Eligibility: Ineligible
Group: Corporate

Job Description:

Leidos Corporate IT group has an opening for a Senior Authentication Operations Systems Administrator to join our Authentication Operations team. Ideally, we're looking for someone to support this from our Orlando, FL location. A telecommute option is available for the right candidate.

Primary Responsibilities:
  • Troubleshoot and resolve issues related to Active Directory, Windows Server OS (including services such as IIS), as well as troubleshoot / diagnose any related server or network problems in a complex environment.
  • Troubleshoot Single Sign On via Active Directory Federation Services (ADFS)
  • Perform Tier 3 work within the One Identity software suite, RMAD, CAAD, CyberARk, CPPM, and other software's related to day to day operations of Leidos Identity Management.
  • Provide Tier 3 support for account issues and corrupt data processing, making approved modifications to group policy, ADSS, OU structure, groups and/or accounts, and tier 3 support of Safes and Accounts in CyberArk vault.
  • Work with 3rd party vendors (Dell, Axiad, Aruba) to resolve larger scale outages in the environment.
  • Document detailed troubleshooting steps taken to resolve a complex technical problems, and create or update documentation/instructions for others to follow.


Required Qualifications:
  • Bachelor's degree and minimum 4 years of systems administration experience, including experience as a domain administrator in a multi-domain environment. Additional years of relevant experience will be considered in lieu of Bachelor's degree.
  • US citizenship is required and able to obtain security clearance.
  • Possess strong customer service skills, and able to work through complex technical situations with other internal IT support teams, and strong communication skills (both written and verbal).
  • Strong understanding of Active Directory in a multi-domain environment (Tier 3 support), including the following: Group Policy, ADSS, OU structure design/support, Domain Controller maintenance, Replication, DFS Namespace, LDAP Support for Applications.
  • Identity Management Operations experience, including the following: user data and accounts management in One Identity Software Suite and operational support for all tools in the One Identity Suite (ARS, QPM, IDM).
  • Strong Windows Server Support, including maintaining 100 + Windows Servers supporting Authentication and Identity Management services for 30,000 plus users.
  • Experience with Virtual (vSphere) and Hardware, installing / configuring / troubleshooting backups using RMAD software, and IIS Troubleshooting.
  • Dell Change Auditor support, including creating reports for Audit and troubleshooting Change Auditor installations on Windows Servers.
  • Strong Authentication experience, including: Aruba CPPM (Radius/TACACS) Support, MS Threat Mitigation Gateway, PKI Tokens / User Certificates, VPN and Remote Access Technologies operational support, Tier 3 VPN User Access support (F5 experience a plus).
  • CyberArk Vault experience, including managing User Accounts and Safes as well as troubleshooting user access issues.
  • Strong Network Skills with TCP/IP & Sub netting, DHCP, DNS, and Firewall/Security.
  • Multi-factor Authentication experience, including: PKI, OTP, Soft Token Apps, 802.1x, and ClearPass Policy Manager (CPPM).
  • Working Knowledge of Digital Certificates and must be able to follow written processes and procedures with minimal supervision.
  • Experience with ServiceNow or similar ITSM tools.


Preferred Qualifications:
  • PowerShell Scripting
  • Experience with Change management process
  • Familiar with NIST 800-171
  • Experience with any Identity Management suite a plus
  • DoD clearance of any type


External Referral Bonus:
Ineligible

Potential for Telework:
Yes

Clearance Level Required:
None

Travel:
No

Scheduled Weekly Hours:
40

Shift:
Day

Requisition Category:
Professional

Job Family:
Systems Administration

3000

Corporate
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 31,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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