Join our talent network

Job #: R-00005933
Location: Fareham
Category: Network Administration and Ops
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Other Clearance
Referral Eligibility: Ineligible
Group: Civil

Job Description:

Leidos has an exciting opportunity for a BAU support engineer who has experience working within customer environments.

Leidos are a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services.

Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

https://www.leidos.com/company/global/uk-europe

This role will be reporting to the Infrastructure Manager, and involves working closely with the wider infrastructure team, customers and end users.

Skills Required - Essential

• 2+ years technical support

• Ability to work autonomously and take ownership of situations

• A collaborative working style and evidence of being a team player

• Good communication skills

• Ability and confidence to engage with stakeholders across the business at any level

• Proven ability to establish and meet SLA's and KPI's

• Worked within an ITIL environment

• Technical abilities in ;

Microsoft Products (Windows Server, SQL, Exchange, Active Directory, Identity Management, SharePoint, ADFS, CA, SCCM, SCOM)

Cloud (Azure, vCloud, Office 365, SAAS)

Virtualisation (VMware, Hyper-V, Zen)

Endpoint Management (MDM, Intune, Mobile Iron)

Storage (EMC, NetApp, Blob)

Backup (Networker, Backup Exec, Azure)

Responsibilities

• Daily operations and system monitoring

• Responding to alerts and events

• Backup and recovery operations

• Incident and Service Request fulfilment

• Provide 3rd line support

• Maintaining a consistently high level of service delivery for incidents, requests and changes

• Maintaining SLA's and achieving KPI's

What do we do for you? :
  • At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
  • We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
  • Contributory Pension Scheme
  • Private Medical Insurance
  • 33 days Annual Leave (including public and privilege holidays)
  • Access to Flexible benefits (including life assurance, health schemes, childcare vouchers, and cycle to work scheme)


This position is a full time, permanent role and applicants must have (or be able to acquire) SC clearance.

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 31,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Talent Community

Join our Talent Community to create a profile, enabling a streamlined application process and to help our recruiters better understand your areas of expertise and interest.

Join our Talent Community