Job Requisition:NMCI Enterprise Service and Multi-Vendor Coordination Manager
The Defense Group of Leidos has an opening for a NMCI Enterprise Service and Multi-Vendor Coordination Manager in the National Capital Region. Exact position location within the NCR to be determined.
Leidos is seeking a NMCI Enterprise Service and Multi-Vendor Coordination Manager to liaise between multiple vendors, contractors, and service providers on the Department of Navy (DON) Next Generation Enterprise Network Recompete (NGEN-R) contract. Multi-Provider Coordination (Seam Management) is the management, integration and coordination between multiple suppliers of IT services. The Multi-Vendor Coordination Manager will ensure optimal business value, encourage innovation and promote consistent and seamless end-to-end services to Navy Enterprise Network (NEN) customers. In addition, the Multi-Vendor Coordination Manager will lead the development, implementation, and continual improvement of cross-supplier plans, processes and procedures to ensure coordinated service delivery, including, but not limited to, NEN service catalog management, change and configuration management, incident and problem management.
•Serve as the Leidos primary representative and liaison manager between multiple contractors, service providers, and vendors throughout the entire service lifecycle.
•Lead the development, maintenance, and execution of an effective Service Integration and Management (SIAM) or Multi-Sourcing Integration (MSI) framework in coordination with the Government for managing supplier performance and improving consistency in service levels.
•Define, manage, and maintain Service Level Agreements (SLAs) for each service supported by appropriate cross-supplier agreements and procedures using Master Service Agreements, Operational Level Agreements, Service Level Agreements, and Terms and Conditions.
•Manage end-to-end service performance across multiple contractors, service providers, and vendors.
•Participate in program process development ensuring processes account for all aspects of Multi-Vendor Coordination are accounted for.
•Facilitate dispute resolution.
•Manage the monitoring and enforcement of performance controls within a multiple contractor, service provider, and vendor environment.
•Bachelor's degree with 12+ years of relevant experience or Master's degree with 10+ years of relevant experience.
•Specific experience supervising or leading teams or projects.
•Demonstrated experience leading and managing coordination of multiple vendors in an enterprise environment.
•Proven experience managing Service Level Agreements (SLAs).
•Experience utilizing project management principles using industry best practices such as the PMBOK, ITIL or SDLC.
•Currently possess an active DoD Secret security clearance or higher.
•Prior Navy NGEN or NMCI experience delivering transition or system migration services and support.
External Referral Bonus:Ineligible
Potential for Telework:No
Clearance Level Required:Secret
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Proj and Prog Management2000Defense
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to email@example.com.
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.