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Job #: R-00004636
Location: WASHINGTON, DC
Category: Software Development
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: Yes
Clearance Required: Public Trust
Referral Eligibility: Eligible
Group: Civil

Job Description:

The Technical Lead will be the chief architect and technical leader of a ServiceNow migration from a legacy ITSM solution. The successful candidate will have significant knowledge of the ServiceNow platform, services, and associated configurations. The ServiceNow Technical Lead will provide expert consultation and technical leadership to the ServiceNow migration including architecture, configuration, migration best practices, and strategies to support ServiceNow operational KPIs. The candidate will also provide expertise in ServiceNow governance and work within an ITIL service delivery model.

Key responsibilities include technical management and support of the ServiceNow, identifying the solution path for migration from on-premises solution to ServiceNow operating in cloud. The ServiceNow Technical Lead will support the Project Manager in gathering and analyzing requirements, solution design, and execute the migration, while delivering high customer satisfaction. Additionally, the candidate must possess strong creative, communication, and collaboration skills.

Work Location: Washington, DC(Customer Site).

EDUCATION & EXPERIENCE:

Requires Bachelors Degree in Computer Science or related field and 8 to 12 years of prior relevant experience or Masters Degree and 6 to 10 years of prior relevant experience.

Must have or be able to obtain a Public Trust Clearance

Experience with ServiceNow implementations and migrating into ServiceNow from legacy system. Knowledge developing and configuring ServiceNow modules.

Must be experienced with the following:
  • Java, J2EE, Spring, Hibernate (or another type of full stack development experience), JavaScript / AngularJS (jQuery / Backbone / any other JS web framework)
  • JavaScript-level error-handling
  • REST Web Services
  • RDBMS / SQL
  • Unix Shell/Perl Scripting
  • ServiceNow Cloud technology or ITSM Tool
  • Amazon Web Services (AWS) experience
  • Scripting business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, automation etc.
  • Knowledge of Agile/Scrum concepts
  • Knowledge of ITIL concepts


Desired Skills:

• Experience with other ITSM platforms, including Remedy
• ServiceNow Certified Application Developer Certification
• ServiceNow Certified Implementation Specialist Certification
• AWS Associate Level Certification
• ITIL v3 Foundations Certification

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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