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Job #: R-00008404
Location: Madison, AL
Category: Proj and Prog Management
Schedule (FT/PT): Full time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance Required: Public Trust
Referral Eligibility: Ineligible
Group: Civil

Job Description:

More About the Role:
Leidos currently has an opening for Mobile Device Service Manager in Madison Alabama. This is an exciting opportunity to use your experience helping the NASA/NEST mission. In this mission we provide end user computer, mobile and print support to NASA customers across the country.

What You'll Get to Do:
-Responsible for planning, organizing, securing and managing resources to bring about the successful completion of specific program goals and objectives.
-Duties may include ensuring that all functions run within scope, time and budget constraints. -Interfaces with task and function leaders, subcontractors, and support personnel.
-Primary point of contract for mobile device/service provisioning across the NASA Centers.
-Work closely with mobile service providers (i.e. Verizon, Sprint, ATT) to ensure device availability, delivery to end users.
-Review billing statements for accuracy and mediate any corrections.
-Work with subcontractor providing mobile device support at the NASA Centers to ensure SLA's are met and quality service is provided to each user.
-Work closely with senior management to resolve issues with service delivery at Centers.
-Understand and be able to discuss monthly mobile metrics and ways to improve performance.
-Other duties as assigned.

You'll Bring These Qualifications:
-Requires a BA degree and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience.
-Must be able to obtain a Public Trust Clearance as required by the customer.

These Qualifications Would be Nice to Have:
-Proven written and oral communication skills.
-Previous experience leading a large group of subcontractors to deliver IT services.
-Experience interacting with senior level managers and customers.
-Experience working in a fast paced environment with competing priorities.

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 31,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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