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Job #: R-00008404
Location: Madison, AL
Category: Proj and Prog Management
Schedule (FT/PT): Full time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance Required: Public Trust
Referral Eligibility: Ineligible
Group: Civil

Job Description:

More About the Role:
Leidos currently has an opening for Mobile Device Service Manager in Madison Alabama. This is an exciting opportunity to use your experience helping the NASA/NEST mission. In this mission we provide end user computer, mobile and print support to NASA customers across the country.

What You'll Get to Do:
-Responsible for planning, organizing, securing and managing resources to bring about the successful completion of specific program goals and objectives.
-Duties may include ensuring that all functions run within scope, time and budget constraints. -Interfaces with task and function leaders, subcontractors, and support personnel.
-Primary point of contract for mobile device/service provisioning across the NASA Centers.
-Work closely with mobile service providers (i.e. Verizon, Sprint, ATT) to ensure device availability, delivery to end users.
-Review billing statements for accuracy and mediate any corrections.
-Work with subcontractor providing mobile device support at the NASA Centers to ensure SLA's are met and quality service is provided to each user.
-Work closely with senior management to resolve issues with service delivery at Centers.
-Understand and be able to discuss monthly mobile metrics and ways to improve performance.
-Other duties as assigned.

You'll Bring These Qualifications:
-Requires a BA degree and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience.
-Must be able to obtain a Public Trust Clearance as required by the customer.

These Qualifications Would be Nice to Have:
-Proven written and oral communication skills.
-Previous experience leading a large group of subcontractors to deliver IT services.
-Experience interacting with senior level managers and customers.
-Experience working in a fast paced environment with competing priorities.

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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