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Job #: R-00009022
Location: Alice Springs Australia Non-specific Customer Site - Expat
Category: Systems Administration
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Top Secret/SCI with Polygraph
Referral Eligibility: Eligible
Group: Intelligence

Job Description:

The National Solutions Group at Leidos currently has multiple anticipated openings for Tier 2 System Maintainers (Day staff) to support a client's requirements in a challenging, dynamic setting located in the Alice Springs area. The position requires an active TS/SCI with Polygraph security clearance.

The Tier 2 System Maintainer receives and responds to problems reported by customers and escalated from Tier 1.
The Tier 2 System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and
support to the IC community.

Roles and Responsibilities:

• Communicates with customers and technical component's to
fully understand the problem.

• Researches problems by accessing internal and external
knowledge databases.

• Facilitates technical communications between operations and
development staff.

• Distributes defect reports and system data collected during
anomaly investigations.

• Plans and coordinates maintenance activities, performs
upgrades and supports the transition and acceptance of new and modified
systems.

• Examines customer problems and implementing appropriate
corrective action to initiate a repair, a return or service the product in the
field.

Basic Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below

• TS/SCI with Polygraph is required.

• Proven computer hardware, software and system troubleshooting skills

• System administration skills

• Ability to recognize problems or errors, provide innovative solutions to complex
problems, and respond appropriately

• Ability to work in a fast-paced, collaborative team environment

Preferred Qualifications:

Candidates with these desired skills will be given preferential consideration

• Ability to interact with system users and customers

• Ability to be flexible to adapt to changing situations

• Ability to demonstrate resourcefulness

Education:

• BA degree and 4 - 8 years of prior relevant experience or Masters
with 2 - 6 years of prior relevant experience.

www.Leidos.com .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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