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Job #: R-00009331
Location: Norfolk, VA
Category: Systems Administration
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Secret
Referral Eligibility: Eligible
Group: Defense

Job Description:

The Defense group at Leidos is currently looking for a Customer Support Technician to join their team in Norfolk, VA.

JOB SUMMARY

Candidate will be a member of the Hampton Roads Asset Management team responsible for supporting the Joint Staff and Joint Service Provider in property accountability.

PRIMARY RESPONSIBILITIES
  • Support Joint Staff/Joint Service Provider Asset Management operations.
  • Deliver assets to support break fix and life cycle management actions.
  • Prepare equipment for shipment to other Joint Staff locations.
  • Pickup and process all obsolete IT equipment for disposition and deliver equipment to local disposition POC.
  • Troubleshoot and analyze problems with desktops, laptops, printers and peripheral equipment.
  • Support Property Custodians in the management of their assigned equipment.
  • Create and maintain updated and accurate Work Instruction and/or Standard Operating Procedures (SOPs)


The work location is within the JSP/JPH, Naval Support Activity (NSA), Norfolk, VA

BASIC QUALIFICATIONS
  • Requires BS degree or equivalent experience and less than 2 years prior relevant experience.
  • Working knowledge of property accountability and supply operations
  • Working knowledge of the Microsoft Office suite including Word and Excel
  • Excellent writing and speaking skills
  • ACTIVE FINAL SECRET CLEARANCE


PREFERRED QUALIFICATIONS
  • A+ or Security+ CE


Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 31,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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