This role provides technical expertise in network engineering, administration, and operations. This role maintains enterprise network infrastructure to ensure proper configuration, availability, performance, capacity, and maintenance (including application of the latest patches and upgrades). This role monitors technology obsolescence, manages upgrades, and evaluates alternatives across on-premises and cloud IT infrastructures, both virtual and physical.
This role monitors operations and collects and evaluates metrics to manage network services and for inclusion into project KPIs and Service Level Agreements (SLA). This individual performs risk assessment, risk mitigation analysis, vendor trade studies, and appropriate documentation to ensure network services are available according to established Service Level Agreements (SLA). This role ensures continuity of operations including disaster recovery.
EDUCATION & EXPERIENCE: Requires Masters with 15 - 20 years of prior relevant experience or Doctorate with 13 - 16 years of prior relevant experience.
- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Performing disaster recovery operations and data backups when required.
- Protecting data, software, and hardware by coordinating, planning and implementing network
- security measures.
- Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
- Replacing faulty network hardware components when required.
- Maintaining, configuring, and monitoring virus protection software and email applications.
- Monitoring network performance to determine if adjustments need to be made.
- Conferring with network users about solving existing system problems.
- Operating master consoles to monitor the performance of networks and computer systems.
- Coordinating computer network access and use.
- Designing, configuring and testing networking software, computer hardware, and operating system software.