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Job #: R-00010495
Location: Centennial, CO
Category: SCA Computer Programming
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: None
Referral Eligibility: Ineligible
Group: Civil

Job Description:

No two career paths will ever look the same. At Leidos, we know the most talented and diverse IT and engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself. We welcome your perspective and ideas, in order to foster collaboration and deliver world-class solutions. We look for solutions that not only transform businesses, but change the world.

Our Civil business is helping to modernize and manage infrastructure, systems and controls, and cybersecurity for civilian agencies and commercial clients around the globe. With core competencies in information technology, energy and environment, complex logistics, and specialized engineering, we solve technical challenges and implement newfound efficiencies on a number of programs!

Protect yourself and your family, with the benefits of working for a world-class employer. When you join Leidos, you join a Fortune 500 company and one of Ethisphere Institute's "World's Most Ethical Companies"

Leidos...We strive to make the complex clear

The Computer Technician is responsible for providing front line computer hardware and software support utilizing quality customer service to the user community supported by the Denver operating location. This position is responsible for maintaining, implementing, configuring and repairing all computer systems and related peripheral systems and equipment. Installs and configures computer hardware and software.

Primary Responsibilities Include:
  • Perform troubleshooting and repairs on all computers, peripheral systems and equipment, according to current desktop standard configuration guidelines and documented procedures.
  • Perform daily review of assigned work orders in order to prioritize tasking and resolve technical issues following standard operating procedures. Document resolution and close completed work orders.
  • Image, test, and install desktop/laptop computers for all new hire or temporary duty employees; this includes installing encryption tools and configuring wireless access as needed.
  • Support and troubleshoot printing/scanning/imaging devices.
  • Perform and document preventive maintenance of computer equipment as required.
  • Facilitate vendor warranty return process, test and evaluate items returned from repair.
  • Responsible for maintaining physical inventories and ensuring accuracy as directed.
  • Participate in lifecycle replacement tasking and other technical improvement projects.
  • Manage retrograde efforts for all computer equipment, this includes performing a data wipe on all hard drives and preparing required documentation.
  • Provide AV support for regularly scheduled presentations
  • Responsible for maintaining a safe workplace program and ensuring that safety is the highest priority in the workplace.
  • Maintain an orderly work area and technical lab space clear of all hazards/debris.
  • Participate in the creation of technical and procedural documentation. Perform annual/seasonal review of documentation.

Required Qualifications:
  • High school diploma or equivalent required.
  • Minimum four years of experience in computer systems installation and maintenance, troubleshooting, wireless access configuration and support, in a corporate environment is required (all reasonable and related trade experience is acceptable).
  • Expert knowledge of Windows operating systems and applications is required.
  • Intermediate knowledge of Active Directory required.
  • Experience supporting business VPN access, disk imaging, and whole disk encryption is required.

Preferred Qualifications:
  • Associates Degree in a technical discipline
  • A+ and/or MCDST (Microsoft Certified Desktop Support Technician)

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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