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Job #: R-00010708
Category: Telecommunications
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Top Secret/SCI with Polygraph
Referral Eligibility: Eligible
Group: Intelligence

Job Description:

Requirements Officer

Seeking a Requirements Officer to research, validate, and document telephony accounts and determine if they are valid. The candidate must be detail oriented, have strong analytic skills, and a methodical thinker in this rewarding and challenging environment. The Requirements Officer will work with several databases and applications to verify that multiple categories are checked prior to dispositioning an account.

Typical Duties and Responsibilities:

Will consult up to 8 different databases for information that is varying in quality and completeness. Construct an assessment based on their analysis and make a recommendation for disposition. While the recommendation is being considered the employee will attempt to identify end users and groups that may be affected. At this point there is an element of tradecraft that must be considered to ensure customer operations are not inadvertently affected by either the employee's identification attempts or by wrongly terminating accounts.

  • Research and verify if an account is needed and if the need remains valid/still exists
  • Conduct testing of each account to validate that it routes correctly
  • Conduct extensive research on an account to ensure you have properly vetted prior to updating the documentation
  • Ensure accounts are recorded in the approved tracking system
  • Follow standard operational procedures (SOPs) for telephony related services and determine the correct path to follow
  • Anticipate potential problems, identify risks, and plan for contingencies
  • Work multiple issues simultaneously while maintaining a professional composure
  • Must be able to work independently and work well with in a team atmosphere

Required Qualifications
  • Bachelor's degree. Additional experience in lieu of degree
  • 5+ years experience
  • 1+ years' experience in the telecommunications industry and/or a demonstrated understanding of telecommunication phone circuits and internet capabilities
  • 1+ years' experience gathering and documenting requirements
  • Demonstrated ability to multi-task
  • Must have experience developing and maintaining SOPs
  • Moderate understanding of Microsoft Access and Excel along
  • Excellent verbal and written communication skills;
  • Experience in high-availability, fast-paced environments; and,
  • Strong customer service focus and experience with end users

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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