Join our talent network

Job #: R-00011447
Location: Huntsville, AL
Category: Customer Support
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Secret
Referral Eligibility: Eligible
Group: Defense

Job Description:

The Defense Group at Leidos currently has an opening for a Help Desk Specialist II to work in our Huntsville, AL area.

Roles and Responsibilities:
Experience in standard help desk procedures. Logs all help desk interactions, tracks and routes problems and requests and documents resolutions. Experience as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems..

Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below

  • AA degree in related area with 4+ years of experience. We will consider non-degreed candidates with 6+ years relevant experience
  • Current Secret clearance.


Preferred Qualifications:

  • Familiarity with US Missile Defense Agency systems.
  • Experience in network infrastructure Level 1 and Level 2 help desk operations
  • Experience in training of end users in Operating System and SW application installation and operation.
  • Familiarity with Virtualization, particularly VMware/Vsphere.


External Referral Eligible

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Talent Community

Join our Talent Community to create a profile, enabling a streamlined application process and to help our recruiters better understand your areas of expertise and interest.

Join our Talent Community