The Government Health and Safety Solutions Operation is seeking a Writer-Editor, contingent upon contract award, in Rockville, MD.
Introduction and Purpose
A full-time communications professional is required to create, write, edit, and manage information for posting on the DPCPSI website and the DPCPSI intranet. This person would work closely with OAMC communications team members and communications and other staff in the various offices within DPCPSI. As a Writer-Editor, this person must have the ability to assess, plan and manage information based on communications industry best practices. The successful candidate is responsible for ensuring all information on the site is up-to-date, meets AP Style requirements, web industry best practices, and OAMC, DPCPSI, and NIH brand standards.
In addition to the main task of working with communications staff to create and provide information resources for the division, the Writer-Editor will identify areas in the DPCPSI intranet for needed improvements, find and correct errors, and work with technical staff (SharePoint developers) to ensure implementation of requests. Specific examples of tasks include: creating and providing information resources for division staff, including standard operating procedures, resource documents, handbooks, checklists, fact sheets, and point of contact resources for websites, the intranet site and any microsites. Associated tasks include collaborating with DPCPSI staff on communications efforts, interviewing DPCPSI staff, writing up summaries of user input and/or content analysis, drafting new and updated content, creating templates in Word documents, mocking-up designs (e.g., wireframes) of where things should appear on the intranet or website, and working with developers on implementation. This position is also r esponsible for implementing or crafting web site promotions, email newsletters, PowerPoint presentations, and user experience and adoption strategies.
Requirements List for Communications Contractor
Serve as a technical communications expert within the OAMC communications team Develop and provide information resources for the variety of staff within DPCPSI Ensure compliance with and execution of DPCPSI and NIH policies, plans, and strategies for internal and external communications Support the provision of centralized communications services for, and coordinate communications activities within, DPCPSI by providing technical writing and support to the communications staff Manage and provide oversight for content on web, intranet, and microsites. This includes creating mock-ups, writing original content, and editing submissions provided by other offices Consistently apply technical communications best practices and brand standards in all writing, editing and reviews of work Use Pixlr or Photoshop to edit photos to fit website standards Check PDFs and other documents for 508-compliance Apply technical communications standards to correct the organization of the content in SharePoint libraries which were mixed-up by the developers who were unfamiliar with standard communications practices. Review, provide to designated DPCPSI staff, and use Google Analytics metrics to inform decisions about content updates on sites Help maintain and develop a DPCPSI YouTube communications strategy for YouTube video library Implement or craft web site promotions, email newsletters, PowerPoint presentations and user experience and adoption strategies As requested, help identify interested collaborators within DPCPSI, conduct interviews, and prepare technical communications analyses and summarize interview results on user input, as needed Communicate and work collaboratively with developers on all implementation efforts Provide support and required back-up for special projects, including providing support for NIH's participation at the USA Science and Engineering Festival (USASEF). This includes making updates, adding content, implementing improvements, and reviewing analytics on the public and internal volunteer site for the NIH at the USASEF. Other duties to support the team include, but are not limited to the following:
- Write content for digital and print materials, including news articles, press releases, websites, newsletters, presentations, and other products to communicate about the division activities.
- Work independently and in collaboration with scientific and technical experts to conduct background research and generate original ideas for print and digital products.
- Manage the writing, editing and clearance processes to meet stringent deadlines and to ensure the highest quality materials.
- Copyedit own work and the work of others to ensure consistency with HHS/NIH/OD/DPCPSI writing, editing, and style specifications and standards.
- Work with team to select photos and generate graphics used in combination with written materials, infographics and related products.
- Ensure proper clearances through the division, NIH, and Department of Health and Human Services, in accordance with established guidelines.
Skills, Experience, Education Required
Professional communications skills and experience
- Bachelor's Degree in communications, journalism, English, public relations, public affairs or a directly related field OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
- Two years of job experience in communications or communications related areas required
- Government communications experience required; DHHS and NIH experience a plus
- Demonstrated ability to copy edit, use plain language, and adhere to top communications and brand standards
- Familiar with, understands, and can successfully apply the principles of Plain language
- Knowledge and experience in writing, public health topics and biomedical research a plus
- Expertise in communications best practices, including tailoring messages and tools to target audiences
- Excellent communication skills, both verbal and writing.
Writer, Editor and Content Management Skills
- Expertise and experience as a content editor and writer for web sites and/or intranets
- Skills and training as a content writer and editor focusing on the user experience for targeted audiences
- Familiarity with website usability, standards and best practices
- Experience with and understanding of how to apply Google analytics and other metrics
- Familiarity or experience working with content and editing in Drupal environment or other content management system (CMS).
- Ability and experience in working with SharePoint technical staff. Enough familiarity and knowledge in SharePoint to successfully and clearly communicate with technical staff about content management, organization, and design needs.
General Professional Experience and Team Skills
- Understand and have experience with working at various levels of government and leadership within government, including familiarity with the nuances of government practices and processes
- Organized and detailed-oriented; ability to manage multiple ongoing projects and meet deadlines under pressure
- Excellent interpersonal communications skills
- Experience with Project management
- A self-starter and able to take initiative
- An excellent team player with demonstrated ability to work collaboratively with team members and a willingness to learn
- Expertise in Microsoft Office (Word, Excel, Outlook).
Ideal candidate would have the following experience and skills:
- Experience writing for different audiences, including scientists, health professionals, various educational levels, and the general-public and ability to adapt writing style and voice for different needs and audiences.
- Ability to write about potentially sensitive topics with judgment and skill, and successfully navigate the content clearance process in the same way.
- Experience using content management systems, such as Drupal, including familiarity with search engine optimization principles.
Ability to obtain a Public Trust Clearance