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Job #: R-00014063
Location: Camp Lemonnier Djibouti
Category: Customer Support
Schedule (FT/PT): Full time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance Required: Secret
Referral Eligibility: Eligible
Group: Defense

Job Description:

Are you interested in continuing your career in Europe in a mission focused environment? Leidos Defense Group has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense for a newly awarded contract. We are looking for experienced, innovative and motivated IT Specialists to support enablement AFRICOM's mission objectives.

What You'll Get to Do:

Leidos has an excellent opportunity for an experienced, self-directed, Account Management Specialist. This position is in support of a Department of Defense (DoD) organization, US AFRICOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.

In this role, you will be responsible for:

Performing Active Directory user account verifications, creations, modifications and account removals.

Acting as the Local Registration Authority (LRA) to perform identity verification of applicants, and the authorized issuance of certificates to applicants. Verifying subscriber's identity.

Pre-registering users with PKI. Validating NPE certificate requirements and forwarding revocation requests.

Supporting issuance and renewal of SIPR tokens and/or NIPR alternate tokens.

Supporting production and delivery of reports detailing number of tokens issued, revoked, renewed, and any issues encountered.

Demonstrating excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.

Demonstrating customer service-orientation and a proactive approach to anticipating and resolving problems while maximizing efficient use of computing resources. May also mentor or train other Account Management Specialists.

Communicating clearly and succinctly both written and orally, and present products and ideas in a business-like manner.

Working in dynamic fast paced environments that require team interaction and coordination of efforts.

Possessing experience in interfacing with both client managers and system users.

Validating identity and 8570M requirements, provision and de-provision accounts, update GAL information, issue end-user agreements.

Certifying and performing Enhanced Trusted Agents (ETAs) functions for SIPR/Alt multi-factor authentication token services (issuance, reconstitution, PIN resets, revocation, out-processing).

You'll Bring These Qualifications:

Must hold and maintain an active Secret Clearance
BA/BS + 3 years or AA/AS +5 years or a major cert + 7 years or 11 years of recent specialized experience
Microsoft Certified Solutions Associate (MCSA)
CompTIA Security + (IAT Level II or greater)
Proficiency in Active Directory Users and Computes (ADUC)
Expert knowledge of 8570M requirements
TESA eligibility

These Qualifications Would be Nice to Have:

ITIL v3 - Foundation
Automation using Microsoft PowerShell, VBScript, or batch files
Experience with NIPR/SIPR Network Connectivity
Experience with SIPR Token issuance/management and problem resolution
Adaptable to changing circumstances and operational needs
Understanding of Department of Defense Military standards
Experience with DoD IT security requirements

CITS3

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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