The ServiceNow Senior Developer will work closely with the Solutions Architect and Project Manager to support Leidos’ functional and business requirements for client engagements. The Senior Developer will define requirements, recommend improvements, and determine timing for implementation of system updates and deployment of new functionality. The Senior Developer will be adept at working in a matrix environment and collaborating with team members in a fast paced, growing ServiceNow practice. The successful candidate will also be skilled at the following:
- Proactively researching and suggesting enhancements to existing engagements
- Provide pre-sales technical guidance and support to proposal generation for new projects
- Ensuring the security architecture is consistent with federal standards and industry best practice
- Collaborating with the Solutions Architect to support ServiceNow out of box and customized solutions
- Synthesis with ITIL compliance and industry best practice process design
- Communication and coordination within a matrix organization to ensure on-time delivery of project requirements
- Working with multiple projects simultaneously and completing project activities in a way that minimizes project risks and issues in a client services organization.
- Completing timely reporting, KPIs, dashboards, project plans, and project documentation from a solutions architecture perspective
- Supporting and delivering training initiatives for end users
- Must have or be able to obtain a Public Trust Clearance.
- Requires a Bachelors Degree
- Minimum 8 years of prior relevant experience with development of productivity solutions
- Minimum 6 years with ServiceNow architecture across multiple product lines (ITSM, ITOM, ITBM, HR, Finance, etc.)
- ServiceNow Certified Implementation Specialist
- Experience with migration from legacy toolsets into ServiceNow
- Experience with green field development of ServiceNow solutions
- Experience with integration of legacy tools with ServiceNow
- Experience building custom automation workflows, RPA, and development of customized modules
- Facilitate requirements discussions with internal and external stakeholders and third-party contributors in support of lead project managers.
- Familiarity with organizational change management including end user training
- Experience creating and managing project documentation per project goals and objectives
- Demonstrates a high degree of customer service and team work
- Ability to manage multiple projects simultaneously
- Knowledge of Agile/Scrum concepts with experience operating in Scrum teams
- Knowledge of ITIL concepts
- Experience working in a highly matrixed organization
- ServiceNow Implementation Specialist Certification
- ITIL v3/V4 Foundations Certification, advanced certifications preferred
- Scrum Certification (PSM or CSM)
- Experience working with the federal government
- Consulting experience
Experience with implementation/administration of the Nuvolo facilities module and the ServiceNow HRSD and GRC modules
External Referral Bonus:Eligible
Potential for Telework:No
Clearance Level Required:Public Trust
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Software Development
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.