As the largest provider of IT services, Leidos develops and sustains large data and technology infrastructures and integrates complex IT systems a number of US federal agencies as well as international agencies. Leidos currently has a number of positions supporting the United Kingdom Home Office Biometrics program located in Fairmont, WV.
The current HOB Program is focused on maximizing the public safety benefits of fingerprints, DNA and facial matching. With biometric technology developing at pace, and with new biometrics emerging rapidly, this landscape brings with it a number of important choices for Government, especially how to maximize the potential benefits to the public whilst protecting the privacy of the individual and addressing any potential impact of data aggregation. The HOB Program will transform the existing biometrics capabilities into a technically converged, but commercially disaggregated, strategic biometrics capability.
- Perform discovery and requirements analysis for new system features, analysis of current system capabilities and limitations and design/engineer/integrate new system capabilities to meet requirements.
- Provide SME level support on application performance, desktop performance, and application availability and desktop availability monitoring and reporting.
- Customize the monitoring interface to provide dashboards, monitoring and alerts for all monitored applications.
- Document and test the customizations.
- Use monitoring diagnostic tools to find the root cause of performance issues.
- Assist staff on the use of monitoring diagnostic tools to pinpoint production issues.
- Assist on Root Cause Analysis based on data reported from the monitoring system.
- Create and tune performance monitoring and availability alerts.
- Recommend policies and procedures on actions to take based on the alerts generated.
- Develop standards, policies and procedures around the use of application performance monitoring and availability in the pre-production and production environments, and provide all recommendations for approval prior to any implementation or changes.
- Participate in tuning and troubleshooting efforts.
- Monitor subsystems using customized scripting appropriate to the monitoring tool being used.
- Document operational steps and practices necessary to perform the assigned administrative duties.
- Requires a Bachelor’s Degree Engineering, Computer Science, Systems, Business or related scientific /technical discipline and 4+ years of prior relevant experience or Masters with 2+ years of prior relevant experience. 8 additional years of relevant experience may be substituted for degree.
- Must currently possess an active United Kingdom clearance or have the ability to obtain one upon hire.
- Ability to work in a matrix team environment, actively and effectively managing relationships with customers, build and release managers, technical teams, product development, project managers, and other application managers.
- Experience leading information technology projects involving innovation and/or modernization.
- Experience developing and reporting upon metrics relative to operational and financial performance.
- Excellent organization and analytical skills.
- Exceptional ability to communicate with leadership, staff and customers
- Extensive experience Microsoft Windows and Unix (Linux) based systems. with monitoring cloud-based applications and infrastructure, specifically Azure and Amazon Web Services (AWS). AWS or Azure formal training preferred. Demonstrated knowledge and use of Azure and AWS native monitoring API’s.
- Experience with monitoring cloud-based applications and infrastructure, specifically Azure and Amazon Web Services (AWS). AWS or Azure formal training preferred. Demonstrated knowledge and use of Azure and AWS native monitoring API’s.
External Referral Bonus:Eligible
Potential for Telework:No
Clearance Level Required:Other Clearance
Travel:Yes, 25% of the time
Scheduled Weekly Hours:40
Job Family:Systems Administration
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to firstname.lastname@example.org.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.