This role is a DevOps Support Engineer and will be a first line support for production teams in an Agile SAFe environment. The Support Engineer will triaging and routing incoming requests, troubleshooting applications or environment issues and remediating them. Acting as the initial point of contract for the DevOps team and will work closing with our DevOpos Engineers to advance the products, teams, and environments supported by the program. This role wills support all aspects of the software development processing to include continuous integration platforms, source control, automation tests and release management.
- Support developers as they use the suite of DevOps services, primarily Jira, Confluence, Jenkins, SonarQube, GitHub and Sonatype Nexus.
- Setup and configure DevOps services in support of stakeholders.
- Troubleshoot user issues with DevOps Services, escalating as necessary
- Manage project team configurations across all of the DevOps Service provided
- Document frequently asked questions and create/update knowledge base articles for developers regarding use of DevOps services
- Candidate must have an active TS/SCI with a polygraph.
- Candidate must have BS with 2-4 years of prior relevant experience or MS with 2 years of prior relevant experience. Additional years of experience can be accepted in lieu a degree.
External Referral Bonus:Eligible
Potential for Telework:No
Clearance Level Required:Top Secret/SCI with Polygraph
Scheduled Weekly Hours:40
Job Family:Systems Engineering
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to firstname.lastname@example.org.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.