The Defense Group at Leidos has exciting opportunities for a Service Operations Manager located in the Washington D.C. Metropolitan Area, supporting the Defense Information Systems Agency (DISA).
The successful and talented candidate will join a highly skilled team of IT professionals in the IT Enterprise Modernization and Operations and Maintenance (O&M) of Enterprise IT services to including: Enterprise IT Policy and Planning, Business Process Reengineering, Requirements Analysis, Asset Management, Product Integration, Network Support Services, Cybersecurity Support Services, Operations Support and IT Support Services.
•Manages computer operations. Ensures production schedules are met.
•Ensures computer system resources are used effectively.
•Coordinates the resolution of production-related problems.
•Ensures proper relationships are established between customers, teaming partners and vendors to facilitate the delivery of information technology services.
•Provides users with computer output. Supervises staff operations.
•Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.
•Requires a BA/BS or equivalent experience and 5+ years or prior relevant experience or Masters with 3+ years of prior relevant experience. Generally has 2+ years of experience supervising or leading teams or projects.; additional experience in lieu of degree
•Must have IAT Level I, II or III OR equivalent prior to start date
•Must have an active DoD Secret Clearance
External Referral Bonus:Eligible
Potential for Telework:No
Clearance Level Required:Secret
Scheduled Weekly Hours:40
Job Family:Customer Support
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.